Summary
Overview
Work History
Education
Skills
Timeline
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Skye Donnelly

Los Angeles,CA

Summary

I am honest, reliable, friendly and thrive in fast paced work environments. I am a dedicated professional who enjoys providing outstanding service and creating a memorable experience for the clientele.

Overview

8
8
years of professional experience

Work History

Hostess & Server

Jon & Vinny's
10.2023 - Current

• Job tasks as a hostess include making and honoring reservations, designing and running seating plans, greeting guests and escorting them to their tables, placing and packaging door dash and takeout orders, and communicating with customers and staff to ensure guest satisfaction. Responsibilities as a server include providing a positive experience for customers, taking and serving food and drink orders, memorizing the entire menu, making suggestions / upselling menu items, covering up to eight tables at a time

VIP Hostess & Bottle Service

Station 1640
08.2023 - Current

• Hostess responsibilities consist of booking tables for

specific events, greeting customers , checking and selling tickets / collecting cover charges, reviewing the seating chart, and walking customers to their tables. Bottle service waitress duties include booking tables, curating a VIP experience for clients, delivering bottles and serving drinks to customers, upselling and presenting bottles in a timely manner, and maintaining clean sections at all times.

VIP Hostess & Bottle Service

The Presidential Suite
04.2023 - Current

• Responsibilities as a hostess include booking tables, greeting people upon entry, reviewing guest list, checking identification, providing wrist bands & showing customers to their sections. As a bottle girl, duties involve booking tables, providing clientele with exceptional service in order to ensure everyone has the best possible experience; filling juice & napkin containers during slack periods, explaining menu, taking orders & payments using a square and/or case; presenting bottles & signs, pouring shots & making drinks upon presentation

Cocktail Server

Private Events
08.2021 - Current
  • Responsible for serving beverages, bottles, and food for private events and parties consisting of up to 300 guests ; delivering service with a smile to enhance the experience of customers in VIP lounge areas
  • I'm committed to helping parties and events run smoothly by monitoring patrons for alcohol intake to appropriate levels and taking measures to curtail inappropriate behavior

Appraisal Coordinator

Mason McDuffie Mortgage
09.2021 - 08.2022
  • Duties included ; ordering home appraisals, following up on all orders, keeping all parties ,lender, appraiser, and department staff, updated on status, regular email and phone communication with appraisers and loan team, developing and maintaining a system for keeping track of invoices, running credit reports regularly

Junior Loan Processor

Panorama Mortgage
10.2020 - 08.2021
  • Responsible for researching and verifying information about loan applicants ; assisting the loan processor, loan set up and order outs of appraisal , title / escrow, and verification of employment ; primary experience in conventional and FHA loans

Appraisal Coordinator

Land Home Financial Services
07.2019 - 04.2020
  • Primary responsibilities included facilitating the daily workflow of home appraisals ; keeping all parties updated on the status of appraisals by acting as a liaison to the appraisers , lenders, and department staff via email and phone communication 24 Hour Fitness / Sales and Service Expert

Coordinator

California Bronze - Muscle Sport Productions
02.2018 - 02.2020
  • Handled set up , maintenance and tear down of all spray tanning equipment for bodybuilding competitions ; prepared athletes for spray tans ; created schedule and followed up with athletes regarding appointments

Customer Sales and Service Expert

24 Hour Fitness
09.2018 - 06.2019
  • While attending the front desk, greeted and checked members and guests in for their workouts ; provided information and sold gym memberships ; operated the register for water bottle sales ; maintained the cleanliness of the gym , locker rooms, and equipment on an hourly basis

Trophy Manager & Coordinator

Spectrum Fitness Productions
05.2016 - 11.2018
  • Responsible for checking in athletes at bodybuilding competitions, coordinated and lined up competitors for various categories ; created and organized a system for managing and distributing trophies to winners on stage

Education

Bachelor of Arts - Communication Studies

San Diego State University
San Diego, CA
12.2023

Associate of Arts - Communication Studies

Diablo Valley College
Pleasant Hill, CA
05.2021

Skills

  • Prompt
  • Courteous
  • Charismatic
  • Personable
  • Exceptional Verbal & Written Communication Skills
  • Great Time Management

Timeline

Hostess & Server

Jon & Vinny's
10.2023 - Current

VIP Hostess & Bottle Service

Station 1640
08.2023 - Current

VIP Hostess & Bottle Service

The Presidential Suite
04.2023 - Current

Appraisal Coordinator

Mason McDuffie Mortgage
09.2021 - 08.2022

Cocktail Server

Private Events
08.2021 - Current

Junior Loan Processor

Panorama Mortgage
10.2020 - 08.2021

Appraisal Coordinator

Land Home Financial Services
07.2019 - 04.2020

Customer Sales and Service Expert

24 Hour Fitness
09.2018 - 06.2019

Coordinator

California Bronze - Muscle Sport Productions
02.2018 - 02.2020

Trophy Manager & Coordinator

Spectrum Fitness Productions
05.2016 - 11.2018

Bachelor of Arts - Communication Studies

San Diego State University

Associate of Arts - Communication Studies

Diablo Valley College
Skye Donnelly