Skye Hammonds
Staten Island,NY
Summary
Reliable Security Guard with significant experience in providing security services in various environments. Skilled in surveillance, risk assessment, conflict resolution, and emergency response. Strengths include quick decision-making, strong communication skills, and an unwavering commitment to maintaining safety and security. Previous roles have resulted in reduced incidents and increased overall security effectiveness. Additional experience in managing youth activities, enforcing rules and safety guidelines, and developing innovative educational programs. Strengths include strong leadership skills, ability to engage children of various age groups, and adaptability to changing circumstances. Previous roles involved substantial impact through fostering a positive environment for kids while focusing on personal growth and development.
Overview
7
7
years of professional experience
Work History
Security Guard
NYC Parks & Recreation
Staten Island, NY
07.2022 - Current
- Maintained high levels of alertness throughout shifts.
- Patrolled crowds during events to preserve order and promote security.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Provided friendly and professional assistance to employees, visitors and customers.
- Conducted daily security patrols of assigned areas.
- Identified potential security risks and recommended corrective actions.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Answered questions from the public regarding facility rules and regulations.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Provided customer service assistance to staff and visitors in a professional manner.
- Observed surveillance cameras for any suspicious activity or intruders.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Searched bags manually to identify prohibited items and contraband.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cashier
Markey Fresh Supermarket
Staten Island, NY
09.2021 - 06.2022
- Maintained work area and kept cash drawer organized.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Greeted customers promptly and responded to questions.
- Collected payments and provided accurate change.
- Discounted purchases by scanning and redeeming coupons.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Counted and balanced cashier drawers.
- Answered customer questions and provided store information.
- Welcomed customers, offering assistance to help find store items.
- Built and maintained productive relationships with employees.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified customer age requirement for alcohol or tobacco purchases.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered phone calls to assist customers with questions and orders.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Learned roles of other departments to provide coverage and keep store operational.
Kids Activities Team Member
Community Center For Youth
Staten Island, NY
01.2020 - 06.2020
- Organized and facilitated activities that promoted socialization, problem solving and self-expression.
- Engaged with youth by playing sports, board games, or other interactive activities.
- Administered first aid and notified emergency medical personnel.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Assisted in the set-up of activities for children, such as arts and crafts projects.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Encouraged positive behavior among participants at all times.
- Developed strong relationships with youth through active listening, and patience.
- Facilitated group games for large groups of kids and ensured everyone was included.
- Met with staff to discuss rules, regulations and work-related problems.
- Instructed youth on safety rules before engaging in any activity.
- Assisted with clean up after each activity session concluded.
Summer Youth Employee
Intermediate School 2
Staten Island, NY
07.2018 - 08.2018
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Assisted in organizing and facilitating summer camp activities for the youth.
- Arranged for and assisted children with snacks and meals.
- Created an environment conducive to learning new skills.
- Assisted in the coordination of transportation for field trips and outings.
- Supervised children during lunchtime, recess, and other activities.
- Monitored and ensured the safety of participants during outdoor and indoor activities.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Facilitated group games and icebreakers to promote teamwork and inclusivity.
- Worked with cross-functional teams to achieve goals.
Education
High School Diploma -
Lavelle Preparatory Charter School
Staten Island, NY06-2021
Some College (No Degree) - Graphic Design
Otis College of Art & Design
Los Angeles, CASkills
- Customer Service
- Employee training
- Assertiveness
- Honest and dependable
- Cleaning
- Keen observer
- Building patrol
- Security camera monitoring
- Cash Handling
Timeline
Security Guard
NYC Parks & Recreation
07.2022 - Current
Cashier
Markey Fresh Supermarket
09.2021 - 06.2022
Kids Activities Team Member
Community Center For Youth
01.2020 - 06.2020
Summer Youth Employee
Intermediate School 2
07.2018 - 08.2018
High School Diploma -
Lavelle Preparatory Charter School
Some College (No Degree) - Graphic Design
Otis College of Art & Design
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