Skye Leal
Lansing,IL
Summary
I excel in staff development, marketing, and appointment booking. I've led teams to achieve and surpass goals through training and am skilled in multitasking and organization. I have been running the technical part of our appointment system for a little over a year but have four total years of training with it.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Ted's Pet and Feed
Schererville, IN
05.2021 - Current
- Maintained up-to-date knowledge of company products and services via training modules and text readings.
- Completed opening, closing, and shift-change functions.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Collaborated with management to develop strategic plans for achieving goals, mostly marketing-related.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Coordinated with other departments to ensure a smooth flow of operations.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed a system for tracking inventory.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs, and target weak areas.
Education
High School Diploma -
Bloom Township High School
Chicago Heights, IL05-2023
Some College (No Degree) - Nursing
Purdue Northwest
Hammond, INSkills
- Recruiting and interviewing
- Customer and client relations
- Customer service and satisfaction
- Staff development and training
- Multitasking and organization
- Orientating and training
- Money handling
- Telephone skills
- Scheduling appointments
- Conflict management
Affiliations
- Music lover / former violin and piano player
- I love to play both video and board games with my family and friends.
- Painting with both acrylic and watercolor
- Love reading
- Have two pets- rabbit and a hamster
Accomplishments
- I excelled in school taking AP and honors classes throughout high school
- 3 major promotions at my current job in almost 4 years
- Always willing to take on new roles and tasks both at school and at my current job
Certification
- I am OSHA-certified
- I am ServeSafe certified
Timeline
Assistant Manager
Ted's Pet and Feed
05.2021 - Current
- I am OSHA-certified
- I am ServeSafe certified
High School Diploma -
Bloom Township High School
Some College (No Degree) - Nursing
Purdue Northwest
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