Skye Portuondo
Florida City,FL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
10
10
years of professional experience
Work History
Rover
Self-employeed
09.2023 - Current
- Enhanced client satisfaction by providing consistent and reliable dog walking services.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
Babysitter
Self-employeed
04.2019 - 06.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Server
Gametime Miami
01.2017 - 11.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
Receptionist
Silver Express By Flying Academy
07.2014 - 10.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained high levels of customer satisfaction through diligent scheduling coordination with students and instructors.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling.
Education
Associate of Applied Science - Vet Technology
Penn Foster College
Scottsdale, AZ12.2025
Skills
- Leadership Qualities
- Cleanliness and hygiene
- Patience and Calmness
- Dog Handling
- Canine Behavior
- Strong Work Ethic
- Cash Handling
- Exceptional customer service
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling
- Patience and Empathy
Timeline
Rover
Self-employeed
09.2023 - Current
Babysitter
Self-employeed
04.2019 - 06.2022
Server
Gametime Miami
01.2017 - 11.2018
Receptionist
Silver Express By Flying Academy
07.2014 - 10.2015
Associate of Applied Science - Vet Technology
Penn Foster College
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