Skye Roberson

Arrived first on scene of incidents, often preceding external emergency services.

• Administered medical aid to guests and team members, including CPR and AED as trained.
• Responded promptly to emergencies, facilitating evacuations for guests and team members.
• Coordinated with official first responders, providing critical information upon their arrival.
• Secured the scene by maintaining order and de-escalating conflicts until authorities arrived.

• Performed various physical activities such as walking, standing, squatting, and bending for item handling.
  
• Regularly lifted packages up to 49 pounds and maneuvered heavy utility carts across work area.
  
• Handheld scanner to accurately track inventory and facilitate timely customer deliveries.
  
• Met productivity goals within designated timeframes in a fast-paced and variable temperature setting.

• Taking reservations, seating guest, accepting calls, relaying messages, cleaning.
• Processed customer transactions swiftly and accurately, ensuring a seamless checkout experience.
• Conducted sales reporting analysis to identify trends and improve service strategies.
• Generated daily sales reports, providing insights for management to enhance operational efficiency.

• Customer ordering, visual decorating, building meaningful and long-term relationships with customers. Trained to work well with large range of styles.
• Assisted customers with product selection, sizing and styling.
• Received and displayed product shipments on store retail shelves upon delivery.
• Helped customers find specific products, answered questions, and offered product advice.

• Informed patrons of specialties and features.
• Spoke with patrons to make conversation, answer questions or to respond to complaints.
• Checked identification of customers prior to serving alcoholic beverages.
• Accommodated guests with children and special needs to promote comfortable dining experience.

• Placing orders, cleaning, cooking.
• Processed sales transactions to prevent long customer wait times.
• Worked closely with front-end staff to assist customers.
• Balanced daily transactions on a computerized point-of-sale system.

• Taking in clothes, tagged items, hanging clothes, ringing up customers.
• Answered customer inquiries regarding store policies and procedures.
• Discounted purchases by scanning and redeeming coupons.
• Built and maintained productive relationships with employees.

• Cleaning, stocking, ringing up items.
• Maintained cleanliness and organization of the cashier area, contributing to a welcoming environment.
• Processed customer transactions swiftly and accurately, ensuring a seamless checkout experience.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

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• Took orders for food and drinks and delivered them to guests.
• Answered questions about menu items, ingredients, and pricing.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Provided accurate change for cash transactions using a cash register system.
• Demonstrated knowledge of wine selection, pairings, vintages.
• Served food and beverages to customers in a timely manner, ensuring satisfaction with each order.