Skye Ross

• Skilled at working independently and collaboratively in a team environment.
• Assisted in closing loans by efficiently gathering required documentation and submitting applications.
• Increased client satisfaction by providing exceptional customer service throughout the loan process.
• Streamlined communication between underwriters and loan officers, resulting in improved turnaround times.
• Enhanced team productivity through effective organization and management of loan documents.
• Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
• Contributed to increased loan volume by proactively identifying potential clients and initiating contact.
• Maintained compliance with federal regulations by staying up-to-date with industry changes and guidelines.
• Collaborated with sales teams to develop marketing strategies that attracted new clients and increased business opportunities.
• Improved borrower experience through prompt follow-ups on inquiries and concerns during the application process.

Assisted Correspondent outside sales reps, management and clients in meeting and exceeding residential mortgage sales goals

Analyzed financial and credit documents for prospective correspondent loan clients, presented the results of the application documents to management for approval, and handled annual 

re-certification for all clients

Leveraged knowledge of residential mortgage loan programs and underwriting guidelines by utilizing resources available to educate clients and build relationships to increase sales volume

Provided initial and on-going training to all clients in person or via webinars and conference calls

Consistently met and exceeded quarterly and annual, individual sales goals