Compassionate Patient Care Associate with experience at Cooley Dickinson Hospital, skilled in vital signs monitoring and documentation. Recognized for enhancing patient satisfaction through empathetic care and effective communication. Proven ability to train new staff, fostering a collaborative environment while ensuring optimal treatment planning and care delivery.
Overview
9
9
years of professional experience
Work History
Patient Care Associate
Cooley Dickinson Hospital
09.2024 - 02.2025
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Assisted with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, and collecting urine specimens for laboratory testing.
Facilitated smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
Maintained clean, safe, and well-organized patient environment.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Enhanced patient satisfaction by providing compassionate and attentive care during daily interactions.
Recognized and reported abnormalities or changes in patients' health status to nurse team.
Provided emotional support to patients and families, fostering trust and strong relationships throughout the care process.
Contributed to a positive work culture by actively participating in team meetings and offering constructive feedback for continuous improvement efforts.
Increased staff efficiency by training new Patient Care Associates on best practices, policies, and procedures within the unit.
CNA
Totally Kids Rehabilitation Hospital
Loma Linda, CA
05.2023 - 01.2024
Assisted patients with daily living activities, provided personalized care, motivated and assisted patients in utilizing their maximum potential for self care.
Checked and charted patient vitals such as temperature, blood pressure, blood oxygen, height and weight.
Promoted good oral and personal hygiene by aiding patients with bathing, teeth brushing, feeding, toileting, repositioning in bed, walking, and social activities.
Transported patients using wheelchairs and/or movable beds.
Assisted with admission, transfer, or discharge of patients as directed by RN and/or LVN
Received specialized training for patients with GI tubes, NG tubes, trachs, and ventilators.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained a safe and clean environment for all patients.
Sales Associate
Target
Rancho Cucamonga, CA
07.2016 - 04.2017
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.