Skye Slonicki
Port Orange,FL
Summary
Dynamic professional with a proven track record at WB Mason, enhancing customer satisfaction and streamlining operations. Excelled in customer service and Microsoft Excel proficiency, achieving competitive pricing and expanding clientele through effective social media management. Skilled in teamwork and collaboration, adept at managing high-volume tasks with precision. Frequently praised as a fast learner and goal-oriented individual.
Overview
2
2
years of professional experience
Work History
Sales Associate and Apprentice
Jet Set Tattoos
2023.03 - Current
- Acted as a positive first point of contact and set appointments for tattoo and piercing clients.
- Expanded clientele by managing the studio's social media platforms and promoting online.
- Maintained knowledge on tattoo and piercing procedures, providing answers to potential clientele questions.
- Assisted customers in selecting appropriate jewelry based on personal style preferences, anatomy, and healing considerations.
- Shadowed experienced artists to further education on permanent makeup and esthetics.
Quotation Specialist
WB Mason
2022.10 - 2023.04
- Managed high-volume quote requests while maintaining attention to detail and accuracy in all communications with clients.
- Adapted quickly to changing client needs, ensuring that quotes remained relevant and competitive in a dynamic market environment.
- Negotiated competitive pricing with suppliers, resulting in improved profit margins for the company.
- Provided product details and specifications to customers and inside sales representatives.
Customer Service Representative
WB Mason
2022.07 - 2022.10
- Managed a high volume of calls daily, placing orders and resolving other issues.
- Handled high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved accounting, billing and technical issues using a variety of systems and software.
- Maintained accounts of assigned customers, paying attention to their pricing, deals, and any order concerns.
- Resolved issues during shipping and delivery, communicating delays to relevant individuals.
Education
Full Specialist in Esthetics - Esthetics
Daytona College
Daytona Beach, FL05.2022
High School Diploma -
Spruce Creek Highschool
Port Orange, FL03.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Data processing
- Technical support
- Microsoft Excel proficiency
Timeline
Sales Associate and Apprentice
Jet Set Tattoos
2023.03 - Current
Quotation Specialist
WB Mason
2022.10 - 2023.04
Customer Service Representative
WB Mason
2022.07 - 2022.10
Full Specialist in Esthetics - Esthetics
Daytona College
High School Diploma -
Spruce Creek Highschool
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