Summary
Overview
Work History
Education
Skills
Timeline
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Skye Slonicki

Port Orange,FL

Summary

Dynamic professional with a proven track record at WB Mason, enhancing customer satisfaction and streamlining operations. Excelled in customer service and Microsoft Excel proficiency, achieving competitive pricing and expanding clientele through effective social media management. Skilled in teamwork and collaboration, adept at managing high-volume tasks with precision. Frequently praised as a fast learner and goal-oriented individual.

Overview

2
2
years of professional experience

Work History

Sales Associate and Apprentice

Jet Set Tattoos
03.2023 - Current
  • Acted as a positive first point of contact and set appointments for tattoo and piercing clients.
  • Expanded clientele by managing the studio's social media platforms and promoting online.
  • Maintained knowledge on tattoo and piercing procedures, providing answers to potential clientele questions.
  • Assisted customers in selecting appropriate jewelry based on personal style preferences, anatomy, and healing considerations.
  • Shadowed experienced artists to further education on permanent makeup and esthetics.

Quotation Specialist

WB Mason
10.2022 - 04.2023
  • Managed high-volume quote requests while maintaining attention to detail and accuracy in all communications with clients.
  • Adapted quickly to changing client needs, ensuring that quotes remained relevant and competitive in a dynamic market environment.
  • Negotiated competitive pricing with suppliers, resulting in improved profit margins for the company.
  • Provided product details and specifications to customers and inside sales representatives.

Customer Service Representative

WB Mason
07.2022 - 10.2022
  • Managed a high volume of calls daily, placing orders and resolving other issues.
  • Handled high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved accounting, billing and technical issues using a variety of systems and software.
  • Maintained accounts of assigned customers, paying attention to their pricing, deals, and any order concerns.
  • Resolved issues during shipping and delivery, communicating delays to relevant individuals.


Education

Full Specialist in Esthetics - Esthetics

Daytona College
Daytona Beach, FL
05.2022

High School Diploma -

Spruce Creek Highschool
Port Orange, FL
03.2020

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Data processing
  • Technical support
  • Microsoft Excel proficiency

Timeline

Sales Associate and Apprentice

Jet Set Tattoos
03.2023 - Current

Quotation Specialist

WB Mason
10.2022 - 04.2023

Customer Service Representative

WB Mason
07.2022 - 10.2022

Full Specialist in Esthetics - Esthetics

Daytona College

High School Diploma -

Spruce Creek Highschool
Skye Slonicki