Skyla George
Batesville,AR
Summary
Dynamic banking professional with a focus on operational efficiency and customer complaint resolution. Experience in supervising teller operations and training staff to deliver exceptional service, contributing to improved customer satisfaction and adherence to security procedures.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Head Teller
First Community Bank
07.2024 - Current
- Supervised daily operations of teller line, ensuring compliance with banking regulations and company policies.
- Trained and mentored new tellers on customer service best practices and operational procedures.
- Managed cash flow, balancing drawers accurately to eliminate discrepancies and maintain operational efficiency.
- Enhanced customer experience by resolving issues promptly and providing tailored financial solutions.
Insurance Customer Service Representative
Community Insurance
01.2023 - 07.2024
- Managed reconciliation of financial transactions to ensure accuracy in insurance accounting records.
- Processed policy changes and claims efficiently, ensuring accurate updates in the system.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
Preschool Teacher
Batesville School District
07.2022 - 01.2023
- Developed engaging lesson plans that fostered creativity and learning in young children.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Daycare Teacher
Compass Early Learning Center
06.2020 - 07.2022
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Evaluated individual learning needs to tailor instructional approaches that support diverse learning styles.
Education
High School Diploma -
Batesville High School
BatesvilleSkills
- Cash handling expertise
- Security procedures
- Notary services
- Operational efficiency
- Customer complaint handling
- Positive attitude
- Account reconciliation
- Observational skills
- Communication and interpersonal skills
Certification
- CNP - Certified Notary Public
Timeline
Head Teller
First Community Bank
07.2024 - Current
Insurance Customer Service Representative
Community Insurance
01.2023 - 07.2024
Preschool Teacher
Batesville School District
07.2022 - 01.2023
Daycare Teacher
Compass Early Learning Center
06.2020 - 07.2022
High School Diploma -
Batesville High School