Summary
Overview
Work History
Education
Skills
Timeline
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Skyla Noel

Brooklyn

Summary

Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.

Overview

4
4
years of professional experience

Work History

Sales Representative

Curvy Her
11.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Exceeded sales targets through effective planning and goal setting.

Style Consultant

Target
08.2024 - 11.2024
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
  • Increased customer satisfaction by providing personalized style consultations and recommendations.
  • Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
  • Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.

Sales Associate

Naked Xscape LLC
06.2021 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School Diploma -

Brooklyn Ascend High
Brooklyn, NY
06-2024

Skills

  • Customer service
  • Customer relationship building
  • Interpersonal communication skills
  • Product and service knowledge
  • Customer needs assessment
  • Microsoft Word
  • Power Point
  • Outlook
  • Excel

Timeline

Sales Representative

Curvy Her
11.2024 - Current

Style Consultant

Target
08.2024 - 11.2024

Sales Associate

Naked Xscape LLC
06.2021 - 07.2024

High School Diploma -

Brooklyn Ascend High

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Skyla Noel