Skylaar Lash
Defuniak Springs,USA
Summary
Results driven service industry professional with proven ability to establish rapport with clients. Dedicated to maximizing customer satisfaction and consistently contributes to success.
Overview
10
10
years of professional experience
Work History
Bartender
Noble Pie Parlor
Reno, NV
02.2017 - 05.2022
- Requested identification to verify patrons are of legal drinking age
- Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions
- Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes to create cocktails aligned with company standards
- Crafted beverages from well, top-shelf, and specialty spirits according to menu recipes or patron requests
Venue Manager/Bartender
St. James Infirmary
Reno, NV
04.2018 - 03.2020
- Coordinated services for various events such as accommodations, special needs requirements, and event security
- Maintained quality control policies and standard work procedures for management and staff
- Maintained vendor relations and served as point of contact for all selected vendors
- Handled all bar operations and seasonal cocktail menu rollouts
- Managed employees, scheduled shifts, determined and provided training needs, and conducted performance reviews
Bartender
Brown's Binyerd
Novato, CA
01.2015 - 12.2015
- Used POS system to process cash and credit card transactions
- Conducted weekly and monthly inventories to assure an adequate supply of liquor, ice, cups, and other necessities
- Spoke to customers and recommended specials to build rapport, retention, and customer loyalty
Bartender/Beverage Director
The Pelican Inn
Muir Beach, CA
05.2012 - 07.2014
- Executed quality assurance program to improve resident satisfaction and maintain quality control
- Established roles of Music and Beverage Director to delegate tasks effectively
- Improved social work environment with exceptional motivation and positive attitude
- Attended cocktail and wine courses along with my employees to stay up to date on current market trends
- Managed inventory to keep enough product on-hand and implemented strategies to move nearly expired items
Education
WINE APPELATION SPECIALIST - VITICULTURE - Iberian Peninsula and California Wine Appelation
San Francisco Wine School
San Francisco, CA09.2012
HIGH SCHOOL DIPLOMA -
Novato High School
Novato, CA06.2009
Skills
- Budget Analysis
- Employee Training
- Mixology
- P&L
- Strong Organizational Skills
- Client communication
- Inventory control and record-keeping
Timeline
Venue Manager/Bartender
St. James Infirmary
04.2018 - 03.2020
Bartender
Noble Pie Parlor
02.2017 - 05.2022
Bartender
Brown's Binyerd
01.2015 - 12.2015
Bartender/Beverage Director
The Pelican Inn
05.2012 - 07.2014
WINE APPELATION SPECIALIST - VITICULTURE - Iberian Peninsula and California Wine Appelation
San Francisco Wine School
HIGH SCHOOL DIPLOMA -
Novato High School