Summary
Overview
Work History
Education
Skills
Timeline
Server

Skylan Folsom

Newport Beach,CA

Summary

Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated worker with knowledge in fine dining. Upbeat, friendly and always strive for customer satisfaction. Loves to be in a fast paced environment and work under pressure.

Overview

6
6
years of professional experience

Work History

Server

Tommy Bahama Restaurant
06.2020 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Learned fine dining serving skills in a fast paced environment.

Barista

Starbucks
02.2018 - 03.2020
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Daycare Worker

Kids In Sports
01.2017 - 07.2017
  • Taught children to organize toys, wash hands and share by leading by example.
  • Encouraged good behaviors using positive reinforcement methods.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Taught children how to play simple sports games.

Education

High School Diploma -

Newport Harbor High School
Costa Mesa, CA
06.2019

Skills

  • Staying on top of Stocking and Replenishing
  • High-Volume Dining
  • Train Employees
  • Menu Memorization
  • Seating Assignment Preparation
  • Sales Techniques
  • Dining Customer Service
  • Clean And Professional
  • Team-Oriented
  • Fine Dining
  • Strong Attention To Detail
  • Order Following
  • Customer Service Standards

Timeline

Server

Tommy Bahama Restaurant
06.2020 - Current

Barista

Starbucks
02.2018 - 03.2020

Daycare Worker

Kids In Sports
01.2017 - 07.2017

High School Diploma -

Newport Harbor High School

Similar Profiles

CREATE PROFILE