Summary
Overview
Work History
Education
Skills
Timeline
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Skylar Henry

Yukon,OK

Summary

Results-driven professional with a talent for fostering relationships and bridging gaps between peers and leadership. Demonstrated success in project management, mentoring, and knowledge building. Inspires others through actions while actively seeking advice from colleagues across the organization.

Overview

3
3
years of professional experience

Work History

Operations Specialist

Apple
Oklahoma City, OK
03.2024 - Current
  • Maintained accurate inventory data consistently
  • Evaluated current processes to pinpoint areas needing updates.
  • Streamlined tasks through innovative process implementation, improving overall productivity
  • Developed cross-departmental strategies to tackle operational challenges
  • Educated employees about operational updates.
  • Diagnosed underlying issues to recommend suitable corrective actions.
  • Diagnosed operational shortcomings and collaborated with managers for solutions
  • Preserved the presentation of the building through active communication with company leaders, coordinators, third party vendors, and janitorial staff.
  • Fostered a culture of inclusion, diversity, and collaboration by cultivating valuable partnerships with peers and leaders.

Visuals Team

Apple
Oklahoma City, OK
03.2022 - Current
  • Organized and maintained store displays, ensuring products were attractively presented.
  • Verified store displays and fixtures for proper function and adherence to visual standards.
  • Assisted in installation processes for new displays, including setup timelines and staffing needs.
  • Resolved operational issues related to visual elements, such as display malfunctions.
  • Strengthened the organization by adding skilled visual merchandisers
  • Showed fellow team members how to check planogram to ensure visual standards across all lines of business.
  • Trained team members to organize product displays.
  • Implemented corporate visual standards via planogram updates, emails and verbal feedback.
  • Acted as a subject matter expert when leading visual overnights for merchandising resets.
  • Created intentional partnerships with management to align on goals across the business, fostering a collaborative relationship in all roles.

Product Zone Specialist

Apple
Oklahoma City, OK
08.2021 - 03.2024
  • Maintained product displays and ensured that products were adequately stocked.
  • Assisted customers in locating the right product for their needs.
  • Created merchandising plans to ensure optimal product placement and visibility.
  • Analyzed customer feedback to identify areas of improvement in product recommendations and in personal performance.
  • Identified customer needs and delivered relevant product solutions and promotions.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Provided exceptional customer service by responding promptly to inquiries and resolving issues efficiently.
  • Assisted in training new staff on proper methods for stocking shelves.

Education

Bachelor of Science - Theatre Performance

Oklahoma Christian University
Edmond, OK
04-2013

Skills

  • Proactive Problem Solver
  • Identifies and seizes new opportunities
  • Optimistic Approach in Varied Situations
  • Effectively Addresses Difficult Situations
  • Adapts to Changing Environments
  • Effective Judgment Under Uncertainty
  • Subject matter expertise
  • Acknowledging Contributions
  • Drives Innovation Through Diverse Perspectives

Timeline

Operations Specialist

Apple
03.2024 - Current

Visuals Team

Apple
03.2022 - Current

Product Zone Specialist

Apple
08.2021 - 03.2024

Bachelor of Science - Theatre Performance

Oklahoma Christian University

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Skylar Henry