Summary
Overview
Work History
Education
Skills
Timeline
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Skylar Freeman

Norfolk,VA

Summary

Dependable and quick-learning team player with effective communication and organization skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support from skills developed over eight years of experience in similar roles. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality.

Overview

8
8
years of professional experience

Work History

Production Generalist/Mold Prep

Howmet Aerospace
05.2023 - Current
  • Collaborated with team members to improve production processes, resulting in increased output and reduced downtime.
  • Operated specialized equipment (i.e. borescope) safely and effectively, optimizing output while minimizing risks associated with machinery use.
  • Maintained detailed logs of daily production activities, enabling accurate performance assessments and informed decision making.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Reduced waste in the production line by closely monitoring product quality and making necessary adjustments.
  • Inspected, disposition, clean, repair, plug and wrap molds in preparation for Casting.

Vault Attendant/Cash Processor

Brinks Security
09.2022 - 02.2023
  • Experienced in verifying deposits and preparing orders for banks, ATMs and commercial customers, tellers.
  • Position that requires paying attention to detail, trust in team members to work well together.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.

Warehouse/Laundry Associate

Tesseract Rental Properties
10.2021 - 09.2022
  • Managed inventory, warehouse organization and cleanliness.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Responded to customer requests for products, services and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Floor Staff/Personal shopper

Kroger, Suffolk
04.2020 - 04.2022
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Floor Staff/Server

Regal Harbour View Grande
07.2019 - 03.2020
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Maintained lobby, hallway and auditorium cleanliness using various sanitation practices.
  • Updated advertising signs and materials to promote upcoming events.
  • Consulted with customers to understand their desires and suggest the best products to meet their needs.

Server

La Villa Italian Restaurant
09.2018 - 04.2019
  • Greeted all guests with a smile, a friendly greeting and cultivated warm relationships with regular customers.
  • Upheld high sanitation and safety standards while delivering and serving food.
  • Entered orders, delivered food and beverages, and processed payments.
  • Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries.
  • Answered phones and took orders for customer pick up or delivery.

Sales Associate/Server/Baker

Mrs. Fields
07.2016 - 08.2017
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Kept a well-organized and stocked inventory of ingredients and supplies to meet expected customer demands.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

High School Diploma -

Portsmouth Christian Schools
05.2017

Skills

  • Hospitality Skills
  • Personal Grooming Standards
  • Sorting and Labeling
  • Reading Comprehension
  • Cash Handling and Safe Balancing
  • Opening and Closing Procedures
  • Maintaining Safety Practices
  • Customer Data Confidentiality
  • Flexible and Adaptable
  • Great working alone or with others
  • Active Listening

Timeline

Production Generalist/Mold Prep

Howmet Aerospace
05.2023 - Current

Vault Attendant/Cash Processor

Brinks Security
09.2022 - 02.2023

Warehouse/Laundry Associate

Tesseract Rental Properties
10.2021 - 09.2022

Floor Staff/Personal shopper

Kroger, Suffolk
04.2020 - 04.2022

Floor Staff/Server

Regal Harbour View Grande
07.2019 - 03.2020

Server

La Villa Italian Restaurant
09.2018 - 04.2019

Sales Associate/Server/Baker

Mrs. Fields
07.2016 - 08.2017

High School Diploma -

Portsmouth Christian Schools
Skylar Freeman