Summary
Overview
Work History
Education
Skills
Timeline
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Skylar Horsley

Sandy,UT

Summary

Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.

Overview

6
6
years of professional experience

Work History

Process Assistant

Amazon
07.2020 - 04.2023
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Conducted training and change management processes to improve operations.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Evaluated quality and assurance performance by analyzing and interpreting data and metrics.

Lot Technician

Sam's Club
08.2019 - 07.2020
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers complete purchases, locate items and join reward programs.
  • Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion of credit services.
  • Assisted customers by answering questions and fulfilling requests.
  • Quickly and accurately counted drawers at start and end of each shift.

Lot Associate/Cashier

Home Depot
01.2019 - 08.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained as cashier and provided back-up coverage to provide customers with optimal support.

Pet Care Associate

Pet Smart
01.2018 - 10.2018
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
  • Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items, including pet food, treats and toys.

Team Member

Jamba Juice
06.2017 - 01.2018
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.
  • Created appealing displays for routine arrangements and special promotions.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.

Education

High School Diploma -

Valley High School
South Jordan, UT
01.2018

Skills

  • Customer Driven
  • Productivity Standards
  • Management Support
  • Decision Making
  • Computer Proficiency
  • Health and Safety Procedures
  • Creativity and Originality
  • Willingness to Learn
  • Critical Thinking

Timeline

Process Assistant

Amazon
07.2020 - 04.2023

Lot Technician

Sam's Club
08.2019 - 07.2020

Lot Associate/Cashier

Home Depot
01.2019 - 08.2019

Pet Care Associate

Pet Smart
01.2018 - 10.2018

Team Member

Jamba Juice
06.2017 - 01.2018

High School Diploma -

Valley High School

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Skylar Horsley