Alicia Hunter
Houston,TX
Summary
Dynamic leader with a proven history at Waffle House, Inc., recognized for enhancing operational efficiency and driving substantial sales growth through strategic leadership and financial data analysis. Proficient in talent acquisition and cultivating a performance-driven environment, resulting in improved team performance and customer engagement. Known for exceptional problem-solving abilities and effective cost-management strategies that yield significant results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Process Assistant
Amazon
Houston, TX
10.2024 - Current
- Prepared reports summarizing process performance, progress, and recommendations for optimization.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Ensured that all items were properly labeled and stored in their designated locations.
- Assisted in the loading and unloading of merchandise from trucks as required.
General Manager
Pizza Hut
Magnolia, TX
12.2021 - 10.2024
- Oversaw everyday operations in the restaurant, guaranteeing exceptional food standards and service.
- Oversaw financial metrics by analyzing budgets, forecasts, and expenditures.
- Oversaw inventory control and supply chain processes to guarantee timely ingredient availability.
District Manager
Waffle House, Inc.
09.2015 - 12.2021
- Drove strategic initiatives across the district to achieve targeted outcomes.
- Examined financial statements to identify cost-reduction opportunities.
- Followed guidelines mandated by both company and industry standards.
- Maintained accurate records of employee attendance and payroll information for all stores within the district.
Store Manager
CVS Health Corporation
12.2013 - 09.2015
- Managed promotional and seasonal merchandise displays to maximize sales
- Created and managed efficient work schedules within budget constraints
- Implemented customer loyalty programs to enhance repeat business
Store Manager
Valero Corner Store
07.2010 - 12.2013
- Conducted financial reviews to identify areas for productivity gains
- Led team meetings to set performance expectations and goals
- Ensured compliance with corporate policies and safety standards
District Manager
Waffle House, Inc.
09.2004 - 07.2010
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
- Maintained accurate records of employee attendance and payroll information for all stores within the district.
Education
Associates - Computer Science
Texas School of Business East Inc
Graduarte -
Robert E Lee High School
Skills
- Effective Leadership
- Guidance and Support
- Talent Acquisition
- Employee Training
- Employee Evaluation
- Team-Oriented Work Environment
- Performance-Driven Workplace
- Employee Scheduling
- Inventory Control
- Retail Merchandising Strategies
- Performance Boosting
- Cost Management Strategies
- Financial Data Analysis
- Sales Performance Reporting
- Performance Metrics Evaluation
- Cost-Reduction Strategies
- Efficiency-Driven Operational Planning
- Customer Service Expertise
- Effective Problem Resolution
- Custom Client Engagement
- Enhancing Customer Engagement
- Brand Management
- Accident Prevention Strategies
Certification
- NCCER Certified Safety Supervisor.
- State of Texas Licensed Life Insurance Agent.
- SERVSAFE.
Timeline
Process Assistant
Amazon
10.2024 - Current
General Manager
Pizza Hut
12.2021 - 10.2024
District Manager
Waffle House, Inc.
09.2015 - 12.2021
Store Manager
CVS Health Corporation
12.2013 - 09.2015
Store Manager
Valero Corner Store
07.2010 - 12.2013
District Manager
Waffle House, Inc.
09.2004 - 07.2010
Associates - Computer Science
Texas School of Business East Inc
Graduarte -
Robert E Lee High School