Summary
Overview
Work History
Education
Skills
Timeline
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Skylar Jordan

Hudson,FL

Summary

Dynamic customer service professional with extensive experience at Pizza Hut, adept at resolving escalated issues and enhancing team performance. Skilled in active listening and critical thinking, I excel in delivering exceptional guest experiences while managing high-pressure situations. Proven ability to coach new hires and maintain product quality, ensuring customer satisfaction.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Pizza Hut
New Port Richey, FL
08.2023 - Current
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Cook

Pizza Hut
New Port Richey, FL
08.2023 - Current
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Server

Pizza Hut
New Port Richey, FL
08.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Trade - Cosmetology

Fred K. Marchman Technical College
New Port Richey, FL
05.2025

Gulf High School
New Port Richey, Fl
05.2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Communication
  • Resilience

Timeline

Customer Service Representative

Pizza Hut
08.2023 - Current

Cook

Pizza Hut
08.2023 - Current

Server

Pizza Hut
08.2023 - Current

Trade - Cosmetology

Fred K. Marchman Technical College

Gulf High School