Skylar Leferink
Anacoco,LA
Summary
Dynamic Customer Service Representative with a proven track record at Dominos Pizza Inc., excelling in problem resolution and active listening. Enhanced team productivity through effective coaching and operational best practices, while maintaining high standards of store maintenance and documentation. Committed to delivering exceptional service and anticipating customer needs.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Dominos Pizza Inc.
04.2024 - Current
- Engaged in ongoing training to improve product knowledge and service skills.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Increased efficiency and team productivity by promoting operational best practices.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Managed timely and effective replacement of damaged or missing products.
Education
High School Diploma -
Rosepine High School
Rosepine, LABachelor of Science - Computer Information Systems
Northwestern State University of Louisiana
Natchitoches, LASkills
- Active listening
- Critical thinking
- Creativity
- Attention to detail
- Problem resolution
- Computer proficiency
- Documentation
- Data collection
- Filing
- Store maintenance
- Research
- Reading comprehension
- Proofreading
Timeline
Customer Service Representative
Dominos Pizza Inc.
04.2024 - Current
High School Diploma -
Rosepine High School
Bachelor of Science - Computer Information Systems
Northwestern State University of Louisiana