Skylar Mayle
Magnolia,Delaware
Summary
Enthusiastic and attentive waitress with experience in restaurant environments. Takes pride in providing excellent customer service to all restaurant customers. Ability to handle multiple projects concurrently with a high degree of accuracy. Maintains focus and and provides positive attitude in stressful situations. Detail- oriented team player with excellent time management and problem solving skills. Hardworking and passionate receptionist , ready to help the team achieve new goals!
Overview
3
3
years of professional experience
Work History
Waitress and Bartender
Jp's Wharf
201 Hubbard Ave, Frederica, DE 19946
03.2023 - 11.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted the guests as they come through the door, making them feel welcome and excited for their expierence.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Informed customers about daily and seasonal specials.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Waitress
Roosters
3545 Maple Ave, Zanesville, OH 43701
08.2022 - 02.2023
- Greeted the customers with a welcoming experience when they were sat at my table.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Inspected dishes and utensils for cleanliness.
- Printed the checks with the total due, and collected the card or cash payments, offering receipts to complete the experience.
- Ran the customers food, and fixed any mistakes that may of been made when the food came out.
- Arrived to the restaurant early to complete everything for opening shifts to deliver the best experience for our customers.
- Bussed the tables quickly to have a fast turn around and get more customers sat.
Office Receptionist
Roof RX LLC
4350 Fowler St STE 24, Fort Myers, FL 33901
03.2021 - 05.2022
- Greeted incoming customers professionally, and provided any knowledgeable assistance i could.
- Answered phone calls promptly, directing the calls to the correct office to be properly helped.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled any transactions for the customers or the company and gave the receipts to the proper co worker to be entered into quickbooks.
- Reviewed the roof shingles, metals and tiles we had to offer with the customers, making sure they receive the roof they love.
- Pulled all roofing permits to be placed on the property, wether it was online or going to the city to pull those permits.
- Scheduled the roofing inspections for the city to pass us on ,in order to complete the roof for the customer in a timely maner.
- Always being professional and going above and beyond for the customers letting them know they can trust us.
Education
High School Diploma -
Morgan Local High School
800 Raider Dr, McConnelsville, OH 43756Skills
- Scheduling
- Sales Techniques
- Data entry, file management
- Time management
- Performance improvement
- Attention to detail
- Order Accuracy
- Safe Food Handling
- Guest Relations Management
- Beverage Preparation
- Upselling
- High-Volume Dining
- Service Prioritization
- Bar Terminology
- Accurate Money Handling
Timeline
Waitress and Bartender
Jp's Wharf
03.2023 - 11.2023
Waitress
Roosters
08.2022 - 02.2023
Office Receptionist
Roof RX LLC
03.2021 - 05.2022
High School Diploma -
Morgan Local High School