ANGELIA MICHELLE SMITH
Victoria,Virginia
Summary
Reliable and detail-oriented professional with extensive customer service experience and a strong educational background, including an Associate Degree in Applied Science and recent certification in Medical Office Assisting and Medical Coding & Billing. Adept at front-desk operations, multitasking, data entry, and maintaining confidentiality. Seeking a medical office or administrative role where strong organizational and communication skills can contribute to quality patient care.
Overview
28
28
years of professional experience
Work History
Waitress Bartender
The Point Restaurant
05.2016 - 09.2024
- Delivered high-quality customer service in a fast-paced environment
- Accurately handled cash, payments, and daily transactions
- Maintained organization, cleanliness, and attention to detail
- Communicated effectively with customers and team members
- Demonstrated long-term reliability, adaptability, and strong work ethic
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Unit Secretary
Community Memorial Healthcenter
05.1996 - 06.2014
- Coordinated patient admissions, discharges, and transfers to ensure smooth unit operations.
- Communicated effectively with medical staff and families to relay crucial patient information.
- Scheduled appointments and maintained calendars for nursing staff to optimize workflow efficiency.
- Trained new staff on administrative procedures, enhancing team performance and service delivery.
Education
Medical Office Assistant Certificate -
Southside Virginia Community College
01-2025
Medical Coding and Billing Certificate - undefined
Southside Virginia Community College
01-2025
Associate of Applied Science - undefined
Southside Virginia Community College
01-2005
High School - undefined
Central High School
01-1993
Skills
- Medical Office Procedures
- Medical Coding & Billing Basics
- Front Desk Operations
- Scheduling & Phone Etiquette
- Data Entry
- Filing & Records Management
- Microsoft Office
- Confidentiality & Professionalism
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteTimeline
Waitress Bartender
The Point Restaurant
05.2016 - 09.2024
Unit Secretary
Community Memorial Healthcenter
05.1996 - 06.2014
Medical Coding and Billing Certificate - undefined
Southside Virginia Community College
Associate of Applied Science - undefined
Southside Virginia Community College
High School - undefined
Central High School
Medical Office Assistant Certificate -
Southside Virginia Community College