Skylar Newton

• Assist podiatrists with patient examinations, treatments, and in-office procedures.

• Prepare treatment rooms, instruments, and supplies while maintaining strict infection control standards.

• Obtain and document patient medical histories, vital signs, and clinical information.

• Perform digital X-rays and assist with diagnostic imaging.

• Utilize eClinicalWorks (eCW) to document patient encounters, manage electronic medical records, schedule appointments, and coordinate patient care.

• Educate patients on treatment plans, post-procedure instructions, and follow-up care.

• Collaborate with physicians and clinical staff to ensure efficient patient flow and high-quality care.

• Processed and submitted warranty claims with strong attention to detail and accuracy.

• Maintained organized documentation and records management systems.

• Utilized CRM systems, Microsoft Office Suite, and QuickBooks daily.

• Collaborated with departments to support efficient workflow and customer satisfaction.

• Managed daily customer transactions and maintained professionalism in a fast-paced environment.

• Assisted customers with problem resolution and positive communication.

• Trained new employees on procedures and customer service standards.

• Provided administrative support to multiple departments as needed.

• Coordinated scheduling, phone communication, and office support operations.

• Maintained records, data entry, and company documentation with efficiency.

• Served as a professional point of contact for clients and vendors.