Dynamic Clinical Supervisor with proven ability to enhance patient care and streamline workflows. Skilled in clinical training, staff scheduling, and multidisciplinary collaboration, driving improvements in team performance and patient satisfaction.
Overview
9
9
years of professional experience
Work History
Clinical Supervisor
Tennessee Retina
Nashville, TN
09.2022 - Current
Supervised clinical staff to ensure adherence to best practices and compliance standards.
Developed training programs for new hires, enhancing onboarding efficiency and knowledge retention.
Collaborated with healthcare providers to optimize treatment plans based on patient needs and outcomes.
Completed payroll for assigned staff
Conducted performance evaluations of clinical staff, providing constructive feedback for professional development.
Facilitated regular team meetings to promote communication and address operational challenges effectively.
Responded to crisis situations with calm and professional approach to optimize support.
Increased client satisfaction by fostering a supportive and empathetic therapeutic environment.
Supported physicians as a medical scribe by accurately documenting patient encounters, entering diagnostic findings, preparing medications per physician preference, and assisting with scheduling patient appointments and follow-up care.
Lead Certified Nursing Assistant
Capstone of Station Camp
Gallatin, TN
12.2021 - 09.2022
Provided compassionate patient care, ensuring comfort and safety in daily activities.
Assisted nursing staff with medical procedures, maintaining efficiency in patient treatment processes.
Monitored vital signs and reported changes to registered nurses for timely interventions.
Maintained accurate patient records, contributing to seamless communication among healthcare team members.
Advocated for patients' needs, fostering a supportive environment that promotes well-being and dignity.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant
Clarendale at Indian Lake
Hendersonville, TN
10.2020 - 12.2021
Trained new staff on best practices in patient care and safety protocols.
Implemented infection control measures, enhancing overall health standards within facility.
Collaborated with interdisciplinary teams to develop personalized care plans for residents.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Patient Care Technician
Vanderbilt Children's Hospital
Nashville, TN
12.2019 - 10.2020
Provided direct patient care, ensuring comfort and safety during daily activities.
Assisted nursing staff with routine procedures and patient assessments effectively.
Monitored vital signs and documented changes in patient conditions accurately.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Nursing Assistant
The Hearth
Hendersonville, TN
05.2019 - 01.2020
Assisted residents with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing staff promptly.
Implemented infection control protocols to maintain a clean environment.
Collaborated with healthcare team to develop personalized care plans for residents.
Waitress
Sam's Sports Grill
Hendersonville, TN
01.2017 - 12.2018
Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Managed multiple tables efficiently, demonstrating strong time management and prioritization skills.
Collaborated with kitchen staff to streamline order delivery process, reducing wait times for patrons.
Trained new team members on menu items and service protocols, enhancing overall team performance.
Maintained cleanliness and organization of dining area, adhering to health and safety standards consistently.
Developed strong relationships with regular customers, contributing to increased loyalty and enhanced restaurant reputation.
Education
Certified Nursing Assistant - CNA
Meharry Medical College
Nashville, TN
08-2020
High School Diploma -
Station Camp High School
Gallatin, TN
05-2018
Skills
Clinical training
Staff scheduling
Team supervision
Clinical assessment
Clinical instruction
Medical records management
HIPAA
EMR / EHR
Multidisciplinary collaboration
Medication dispensing
Employee supervision
Basic life support for health care providers (BLS)
CPR/AED
Accomplishments
Trained on how to perform ocular ultrasounds
Trained on how to perform Photodynamic Therapy
Supervised team of 11-13 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.