Skylar Smith
Pottstown,USA
Summary
A motivated and hardworking employee with desire to take on new challenges and experiences. Looking for a full-time job to add value and personal skills to. With a strong work ethic, adaptability and exceptional interpersonal skills I believe I would make a great exceptional to your team.
Overview
5
5
years of professional experience
Work History
Register Clerk/Deli Clerk
Redner's Quick Shoppe
Pottstown, Pennsylvania
07.2021 - Current
- Demonstrated customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided good service and attention to customers when face-to-face or through phone conversations.
- Displayed excellent etiquette during face-to-face and through telephone calls with customers.
- Communicated with customers and employees to answer questions or explain information.
- Redner's Warehouse Markets
Wendy's
Pottstown, PA
08.2021 - 06.2022
- Delivered high level of customer service to customers using active listening and engagement skills.
- Kept customer and food preparation areas clean and well-organized.
- Served orders to customers at windows, counters and tables.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Wendy's International, LLC
Education
High School Diploma -
Pottstown High School
Pottstown, PASkills
- Goal Setting
- Team Building
- Problem Resolution
- Customer Service
- Professional and Great Etiquette
- Upbeat and Positive Personality
- Time Management and Flexible
- Detail-Oriented
- Honest and Ethical
- Cleaning and Sanitizing
- Customer Assistance
Accomplishments
- Completed the Covid-19: Protecting children and Ourselves; issued by Penn State Better Kid Care Program.
- Passed the NOCTI Exams for my third year of Early Childhood Education.
- Completed a 10-hour OSHA Safety Training.
- Was able to get accepted into Penn State (Berks) College and Western Illinois University.
- Won "Employee of the Month" in 2022 at Redner's Quick Shoppe.
References
- Michael V. Cilio III, 375 N. Charlotte Street, Pottstown, PA, 19464, +1 (484)-801-7457, michaelcilio1983@gmail.com
- Matthew R. Bazar, 645 N. Price Street, Pottstown, PA, 19464, +1 (484)-751-0730, Icos@comcast.net
Activities
- Volunteered at Triskeles Foundation. The goal is to strive to create a conscious and sustainable world through engaged philanthropy.
- Volunteered at Boys and Girls Club of America. The mission is to enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens.
Timeline
Wendy's
08.2021 - 06.2022
Register Clerk/Deli Clerk
Redner's Quick Shoppe
07.2021 - Current
High School Diploma -
Pottstown High School