Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

Skylar Stevens

Summary

Dependable candidate successful at managing multiple priorities with a positive attitude. Known for excellent customer relations and welcoming attitude. Poised, personable and dedicated to team-driven environment. Willingness to take on added responsibilities to meet team goals.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Flight Attendant

ALASKA AIRLINES
04.2022 - Current
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Ensured safety and comfort of customers onboard aircraft.
  • Communication with customers and assist with any necessary needs they may have throughout each flight.

Front Office/Customer Care

OCEAN PHYSICAL THERAPY
05.2021 - 03.2022
  • Worked with Word, Excel, and performed data entries.
  • Performed insurance verifications and payment authorizations.
  • Took ownership of customers issues to follow problems through to resolution.
  • Kept accurate records of all customer interactions and transactions.
  • Collected customer information and analyzed customer needs to recommend potential products or services.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction through survey tracking.

Behavioral Technician

BEHAVIOR FRONTIERS
01.2021 - 06.2021
  • Monitored, recorded, and corrected behaviors of clients with autism between the ages of 3 and 10.
  • Communicated with clients to assess mental health needs and develop individualized treatment plans.
  • Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
  • Devised problem-solving methods such counseling, psychotherapy and homework assignments to improve clients' quality of life.

PT aide internship

THE BODY CENTER
09.2020 - 12.2020
  • Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
  • Monitored patient progress and adapted treatment plans to reflect changes.
  • Communicated with physicians to provide updates on patient care.
  • Educated families and caregivers on treatment programs for improved at-home support.

Front Desk Associate

MASSAGE ENVY
10.2019 - 03.2020
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over the phone, in person, and via computer for guests and provided confirmation information.
  • Used internal software to process reservations, check-ins, check-outs and client satisfaction.
  • Organized all clients' paperwork and individual programs.

Education

Bachelors of Science Kinesiology -

Azusa Pacific University
05.2021

Skills

  • Schedule Management
  • Report Generation
  • Technological competence
  • Administrative Tasks
  • Staff Supervision
  • Guest Relations
  • Conflict Mediation
  • Public Speaking
  • Sales Expertise
  • Verbal and Written Communication
  • Emergency Response
  • Data Entry and Review
  • Medical Billing
  • Insurance Coverage Verification

Certification

  • Basic Life Support Certificate
  • Registered Behavior Technician Certificate

Community Service

  • SHEPHERD'S PANTRY

 Tutor, homework and study skill instruction


  • LOCAL CRECHE IN SOUTH AFRICA

 Childcare Volunteer, Mentor program


  • CASA HOGAR DE LOS NINOS CHILDREN'S HOME

 Social work, Child care, Food preparation

Timeline

Flight Attendant

ALASKA AIRLINES
04.2022 - Current

Front Office/Customer Care

OCEAN PHYSICAL THERAPY
05.2021 - 03.2022

Behavioral Technician

BEHAVIOR FRONTIERS
01.2021 - 06.2021

PT aide internship

THE BODY CENTER
09.2020 - 12.2020

Front Desk Associate

MASSAGE ENVY
10.2019 - 03.2020

Bachelors of Science Kinesiology -

Azusa Pacific University

Similar Profiles

CREATE PROFILE
Skylar Stevens