Skylar Zenner
Parkville
Summary
Enthusiastic and adaptable team member with a strong background in customer service and food safety. Committed to providing exceptional dining experiences while efficiently managing high-volume operations. As well as being a hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes, with accuracy and impeccable service skills. I strive to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
The National Country Club
Parkville
03.2025 - Current
- Explained menu items, describing ingredients and cooking methods upon request.
- Informed customers of daily specials and signature menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Provided exceptional service to high volume of daily customers.
Barista
Donutology
Kansas City
02.2025 - 08.2025
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Placed orders with suppliers for delivery of products required for daily operations.
- Operated cash registers to process customer payments.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Server
Frank's
Parkville
02.2023 - 12.2024
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
Hostess
Wichita Brewing Company
Wichita
07.2021 - 08.2022
- Provided excellent customer service by addressing customer needs promptly.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Verified reservations and wait times with customers.
Education
High School Diploma -
Northwest High
Wichita, KS05-2022
Skills
- Food safety
- Customer engagement
- Restaurant operations
- Inventory management
- Item promotion
- Effective customer upselling
Timeline
Server
The National Country Club
03.2025 - Current
Barista
Donutology
02.2025 - 08.2025
Server
Frank's
02.2023 - 12.2024
Hostess
Wichita Brewing Company
07.2021 - 08.2022
High School Diploma -
Northwest High