Skylar Hurst
Norfolk
Summary
Hospitality-focused guest-relations professional with experience at Rivers Casino Portsmouth, creating welcoming, high-quality experiences for diverse guests in busy, fast-paced environments. Excels at clear communication, calm conflict resolution, teamwork, and accurate cash handling; C1-level French speaker with strong numerical aptitude.
Overview
9
9
years of professional experience
Work History
Bartender
Norfolk Internation Airport
03.2026 - Current
- Catered to diverse clientele upholding prestige.
- Crafted a diverse range of cocktails, adhering to standard recipes and presentation guidelines.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Maintained cleanliness and organization of bar area, complying with health and safety regulations.
Restaurant Server
Craft On Colley
02.2026 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Trained new hires on restaurant policies, procedures, and remarkable customer service standards.
Table Games Dealer
Rivers Casino Portsmouth
07.2025 - 02.2026
- Worked as a Table Games Dealer at Rivers Casino Portsmouth, facilitating various casino table games.
- Responsibilities included dealing cards, managing bets, and ensuring adherence to gaming regulations.
- Enhanced player experience by providing clear communication and assistance during games, ensuring a positive and professional environment.
Sales Associate / Merchandiser
Total Wine and More
09.2023 - 06.2024
- Merchandising and Providing wine advice to buyers, both in person and via telephone
Au pair
Paris, France
08.2021 - 05.2024
Barista
Starbucks
01.2018 - 05.2019
- Worked as a Barista at Starbucks, preparing and serving beverages to customer specifications.
- Managed daily operations including inventory checks and maintaining a clean service area.
- Enhanced customer satisfaction through prompt service and attention to detail, contributing to a welcoming atmosphere.
Education
Diploma -
Granby High School
08-2019
Certificate C1 French - undefined
France Langue Notre Dame
06-2023
Skills
- Customer Interaction/Hospitality
- Team Leadership and Coaching
- Conflict Resolution and De-Escalation
- Cash Handling and Transactional Accuracy
- Shift Operations / Inventory Basics
Accomplishments
Provided calm, professional service in fast-paced environments, resolving customer concerns through clear communication and de-escalation. Maintained accurate transaction records, enforced policies to protect assets and compliance, and trained new staff to improve efficiency.
Languages
French
Full Professional
English
Native or Bilingual
Timeline
Bartender
Norfolk Internation Airport
03.2026 - Current
Restaurant Server
Craft On Colley
02.2026 - Current
Table Games Dealer
Rivers Casino Portsmouth
07.2025 - 02.2026
Sales Associate / Merchandiser
Total Wine and More
09.2023 - 06.2024
Au pair
Paris, France
08.2021 - 05.2024
Barista
Starbucks
01.2018 - 05.2019
Certificate C1 French - undefined
France Langue Notre Dame
Diploma -
Granby High School