Skyleen Martinez
Anaheim,California
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level clerical position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Cashier
Wahoo's Fish Taco
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
Assembly Worker
Rapid Manufacturing
07.2021 - 03.2022
- Completed assigned tasks quickly to decrease production time.
- Followed detailed assembly instructions, processes and procedures.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Notified supervisor of issues with equipment or production.
- Visually inspected devices for defects and placed defective items into reject bin.
- Maintained supply inventory by checking stock to determine inventory level.
- Collaborated with team members to improve production processes and maintain quality standards.
- Completed durable assemblies and subassemblies with hand and power tools.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Collected material and equipment required for assembling process to determine durability of structure.
Key Holder
Edible Arrangements
02.2021 - 05.2021
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Reviewed completed orders for quality and accuracy.
- Prioritized workloads depending upon project specifications and deadlines.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Team Lead
Panera Bread
01.2019 - 01.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cashier
Carl's Jr
01.2017 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
Gilbert High School
Anaheim, CA05.2018
Skills
- Payment Processing
- Returns Processing
- Payment Collection
- Product Restocking
- POS Systems
- Customer Service
- Cash Handling
- Order Taking
- Issue Resolution
- Records Maintenance
- Inventory Control
- Expense Tracking
- Quality Control
Languages
Spanish
Professional Working
Timeline
Cashier
Wahoo's Fish Taco
10.2023 - Current
Assembly Worker
Rapid Manufacturing
07.2021 - 03.2022
Key Holder
Edible Arrangements
02.2021 - 05.2021
Team Lead
Panera Bread
01.2019 - 01.2021
Cashier
Carl's Jr
01.2017 - 01.2018
High School Diploma -
Gilbert High School
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