Skyler Ackerman
Spokane
Summary
Dynamic Parts Manager at Titan Truck Equipment & Access with proven expertise in inventory management and customer service. Successfully optimized parts organization and enhanced order accuracy, contributing to improved operational efficiency. Hardworking and reliable, I excel in coordinating with suppliers and training staff to elevate service standards. Knowledgeable within automotive parts with strong background in managing parts inventory and optimizing supply chain operations. Successfully implemented inventory control measures, ensuring availability and reducing downtime. Demonstrated efficiency in vendor negotiations and team leadership.
Overview
5
5
years of professional experience
Work History
Parts Manager
Titan Truck Equipment & Access
08.2024 - 08.2025
- Assisted in managing inventory levels using inventory management systems.
- Supported order processing by ensuring accurate parts identification and selection.
- Learned safety protocols and best practices for handling automotive parts.
- Coordinated with suppliers to facilitate timely delivery of parts and materials.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
Dispatcher
NAPA Auto Parts - Genuine Parts
03.2023 - 07.2024
- Coordinated communication between drivers and management to optimize route efficiency.
- Monitored vehicle locations using GPS tracking systems for timely dispatching.
- Managed scheduling of deliveries, ensuring adherence to timelines and service standards.
- Assisted in resolving operational issues by providing real-time support to drivers.
- Collaborated with team members to enhance workflow processes and service delivery.
Waitress Supervisor
Lilac Lanes and Casino
02.2020 - 04.2022
- Supervised daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored new staff on customer service techniques and restaurant policies.
- Coordinated staff schedules, optimizing coverage during peak hours for improved service delivery.
- Implemented process improvements that enhanced order accuracy and reduced wait times for customers.
- Resolved customer complaints swiftly, maintaining high satisfaction levels and fostering repeat business.
Education
High School Diploma -
Insight School of Washington
Tacoma, WA06-2022
Skills
- Customer service
- Invoice processing
- Inventory management
- Ordering parts
- Forklift operation
- Hardworking and reliable
Timeline
Parts Manager
Titan Truck Equipment & Access
08.2024 - 08.2025
Dispatcher
NAPA Auto Parts - Genuine Parts
03.2023 - 07.2024
Waitress Supervisor
Lilac Lanes and Casino
02.2020 - 04.2022
High School Diploma -
Insight School of Washington
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