Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skyler Bryant

Summary

Dependable and dedicated in customer service and time management. Experienced in leading teams to enhance member experiences while implementing operational improvements. Detail oriented and hands on in staff support, assistance for customers, and organization of daily tasks.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

Team Lead

Planet Fitness
Bowie, MD
12.2021 - Current
  • Led team in maintaining cleanliness and organization of fitness facility.
  • Enhanced member experience by addressing inquiries and resolving concerns efficiently.
  • Implemented operational improvements to enhance gym workflow and member satisfaction.
  • Trained new staff on safety protocols and customer service best practices.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Interviewed possible new staff members to ensure we create a strong team
  • Assigned tasks and responsibilities to staff to make sure the desk is running smoothly
  • Assisted members regarding billing issus, account updates, policies, and cancellations

Swim Instructor

Kids First Swim Schools
Bowie, MD
06.2019 - 11.2021
  • Instructed students in swim techniques, ensuring safety and confidence in water activities.
  • Developed personalized lesson plans tailored to individual skill levels and progress.
  • Monitored student performance, providing constructive feedback to enhance skills.
  • Coordinated group classes, fostering teamwork and social interaction among participants.
  • Worked with special needs children to develop fundamental swimming techniques
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Worked with parents and babies to start their swimming development and prepare them for beginner classes

Education

High School Diploma -

Bowie High School
Bowie, MD

Associate of Arts - General Studies

Prince George's Community College
Upper Marlboro, MD
12-2026

Skills

  • Customer service
  • Time management
  • Problem solving
  • Courteous and professional
  • Leadership qualities
  • Flexible schedule
  • Teamwork and collaboration

Timeline

Team Lead

Planet Fitness
12.2021 - Current

Swim Instructor

Kids First Swim Schools
06.2019 - 11.2021

High School Diploma -

Bowie High School

Associate of Arts - General Studies

Prince George's Community College