
Help Desk Certified
Strong communication and interpersonal skills
Ability to resolve customer issues efficiently and empathetically
Time management and multitasking in fast-paced environments
Attention to detail and ability to thrive under pressure
Technical proficiency in Microsoft Office, Google Workspace, and customer service software
Skilled IT Tech with 10+ years of experience in technical media production, project management, and customer service. Proficient in Microsoft Office, Google Workspace, and CRM Tools. Proven ability to work effectively in hybrid environments, manage remote teams, and resolve customer issues. Strong communication and time management skills.