Skyler Covington
Spokane,WA
Summary
Dynamic and dedicated professional with a strong background in customer service at Walmart. Expert in product picking and prioritizing orders, leveraging patience and empathy to enhance customer satisfaction. Proven ability to manage online orders efficiently, ensuring accuracy and timely processing, while consistently delivering informed recommendations.
Overview
1
1
year of professional experience
Work History
Online Personal Shopper
Walmart
07.2025 - 09.2025
- Assisted customers in selecting products tailored to their preferences and needs.
- Developed product knowledge to provide informed recommendations and enhance customer experience.
- Managed online orders, ensuring accuracy and timely processing of purchases.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Customer Service Associate
Harvest Foods
07.2024 - 11.2024
- Assisted customers with inquiries, providing accurate information and solutions.
- Handled customer complaints, ensuring timely resolution and maintaining satisfaction.
- Utilized point-of-sale systems to process transactions efficiently.
- Maintained product knowledge to effectively address customer needs.
Education
BBA - Business Administration
Spokane Falls Community College
Spokane, WA06-2026
High School Diploma -
Brewster High School
Brewster06-2025
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Customer service
- Prioritizing orders
- Decision-making
- Heavy lifting
Languages
Spanish
Limited Working
Interests
- Track and Field
- Basketball
- Football
- Running
Timeline
Online Personal Shopper
Walmart
07.2025 - 09.2025
Customer Service Associate
Harvest Foods
07.2024 - 11.2024
BBA - Business Administration
Spokane Falls Community College
High School Diploma -
Brewster High School
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