Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Skyler Holeyfield

Jasper,AL

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Service Technician

Birmingham Freightliner
05.2022 - Current
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Service Technician

Estes Express
01.2022 - 04.2022
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Lead Deckhand

Crosby Tugs
06.2020 - 12.2021
  • Thoroughly inspected boats before each embarkment to verify maximum reliability.
  • Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
  • Directed and coordinated crew members and workers and maintained strict operational schedules and profit targets.
  • Inspected and assessed telecommunication systems and navigational instruments to prepare for and manage safe piloting.
  • Loaded cargo according to ship capacity and appropriate weight load distribution.
  • Adhered to laws and regulations based on voyage locations.
  • Maintained boat logs and oversaw cargo storage on or below decks, securing items and protecting products from damage or loss.
  • Followed safety protocols and procedures to prevent accidents.
  • Inspected and maintained deck equipment and supplies.
  • Troubleshot and resolved mechanical problems with various systems and equipment.
  • Assisted with maintenance of fuel systems and associated components.
  • Moored vessels to wharfs with proper use of correct lines.
  • Directed crew members cleaning, maintaining and painting or varnishing various ship areas.

Maintenance Deckhand

Gulf Offshore Logistics
08.2017 - 06.2020
  • Followed safety protocols and procedures to prevent accidents.
  • Inspected and maintained deck equipment and supplies.
  • Communicated clearly, concisely and politely with passengers and crew members.
  • Inspected and tested safety equipment and emergency response systems.
  • Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.
  • Troubleshot and resolved mechanical problems with various systems and equipment.
  • Assisted with maintenance of fuel systems and associated components.
  • Moored vessels to wharfs with proper use of correct lines.
  • Supported ship navigation by inspecting, testing and aligning equipment for proper operation.
  • Updated logs for onboard equipment and machinery following correct documentation procedures.
  • Maintained ship generators and engines in top condition with regular preventive and predictive work.
  • Evaluated vessels prior to departure, documented concerns and coordinated timely repairs.
  • Operated and monitored propulsion and steering systems.
  • Moved liquid cargo between tanks with use of special hoses and pumps.

Service Technician

ACT Truck Repair
04.2015 - 07.2017
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Worked with diverse types of weather and ground conditions.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Education

High School Diploma -

Houston County High School
Erin, TN
05.2016

Skills

  • Issue and Problem Resolution
  • HVAC Systems
  • Service Records Management
  • Heavy Lifting
  • Installation and Repair
  • Maintenance and Repair
  • Operating Test Equipment
  • Diagnostics Expertise
  • Analytical Thinking
  • Preventive Maintenance
  • Warranty Repair
  • Attention to Detail

Certification

  • Cascadia Systems Certified
  • CEEA+ Systems Certified
  • CHEC for CEEA+ Developer Level Certified
  • CHEC Tool Developer Level Certified (Tier 2)
  • CNG Systems Certified
  • Detroit Axles Systems Certified
  • Detroit Heavy Duty Systems Certified
  • Detroit Medium Duty Systems Certified
  • DT12 Systems Certified
  • Electrical Troubleshooting Professional Certified
  • Electronic Professional Certified
  • EV Support (low voltage) Systems Certified
  • FCCC Propane Engine & Fuel Systems Certified
  • Heavy Duty Truck Professional Certified
  • HVAC Systems Certified
  • M2 Systems Certified
  • Western Star Systems Certified
  • Cummins L10/M11 CELECT Qualified
  • Cummins N14 CELECT Qualified
  • Cummins 4B3.9/6B5.9 Qualified
  • Cummins 6C8.3/L8.9 Qualified
  • Section 609 Card

Timeline

Service Technician

Birmingham Freightliner
05.2022 - Current

Service Technician

Estes Express
01.2022 - 04.2022

Lead Deckhand

Crosby Tugs
06.2020 - 12.2021

Maintenance Deckhand

Gulf Offshore Logistics
08.2017 - 06.2020

Service Technician

ACT Truck Repair
04.2015 - 07.2017

High School Diploma -

Houston County High School

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