Skyler Ostberg
Blackfoot,ID
Summary
Dynamic and adaptable Service Technician with a proven track record at Lthia Ford, enhancing customer satisfaction through efficient service and effective communication. Skilled in diagnosing and troubleshooting, with a keen attention to detail and strong problem-solving abilities. Demonstrates exceptional teamwork and collaboration, consistently meeting project deadlines and increasing first-time fix rates. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Ford master technician
1
1
Certified forklift operator
Work History
Service Technician
Car Care Clinic
06.2021 - 07.2022
Sporting Goods Sales Associate
Cal Ranch
07.2024 - Current
- Executed brand connections with customers to promote products and meet brand sales goals.
- Maintained store displays and followed store housekeeping standards and procedures to provide assortment of sporting goods.
- Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
- Processed sales transactions with point of sale system, upselling loyalty program and private label credit cards.
Service Technician
Tadd Jenkins Auto Group
Blackfoot , Idaho
08.2022 - 05.2023
Parts Specialist
Oreilly Auto Pats
11.2016 - 10.2019
- Enhanced sales performance with personalized customer service and in-depth knowledge of products.
- Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Improved customer satisfaction by providing expert advice on automotive parts and their applications.
- Assisted customers in identifying the correct parts for their vehicles, ensuring optimal performance and reduced returns.
Service Technician
Broadway Ford/Lithia Ford
06.2014 - 06.2022
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Education
High School Diploma -
Snake River High
Blackfoot Idaho Ford Master Technician - Fords Training
Ford Moto Company
Skills
- Time Management
- Problem-Solving Skills
- Hand and Power Tools
- Work Planning and Prioritization
- Diagnostic Abilities
- Organization
Certification
Certified forklift operator
Certified ford technician
Timeline
Sporting Goods Sales Associate
Cal Ranch
07.2024 - Current
Service Technician
Tadd Jenkins Auto Group
08.2022 - 05.2023
Service Technician
Car Care Clinic
06.2021 - 07.2022
Parts Specialist
Oreilly Auto Pats
11.2016 - 10.2019
Service Technician
Broadway Ford/Lithia Ford
06.2014 - 06.2022
High School Diploma -
Snake River High
Ford Master Technician - Fords Training
Ford Moto Company
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