Skyler Phyles
Wurtsboro,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Parts Specialists
United Refrigeration
03.2022 - Current
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Served customers in-store and by telephone to answer questions and place orders.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Ordered parts from various distributors to fulfill demands.
- Maintained clean and neat parts counter and sales floor.
- Improved forecasting accuracy by monitoring sales trends and adjusting inventory levels accordingly, preventing stock shortages during peak periods.
- Issued parts to technicians to complete customers' repairs.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Organized parts storage and stocked inventory according to established guidelines.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Read and studied catalogs to identify new market parts and capitalize on emerging trends.
- Stocked and managed stock of parts.
- Assisted customers in finding appropriate parts promptly.
Education
High School Diploma -
North Port High School
North Port, FL05.2021
Skills
- Vehicle operations knowledge
- Shipping coordination
- Email Communication
- Project Management
- Product Research
- Problem-solving skills
- Warehouse Operations
Certification
- Certified Fork Lift Operator, United Refrigeration - 2022
Timeline
Parts Specialists
United Refrigeration
03.2022 - Current
High School Diploma -
North Port High School
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