McKenzie Lund
Fargo,ND
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Cleaning Technician
Five Star Cleaning Services
02.2016 - 02.2023
- Swept floors, removed debris, and returned equipment to proper areas at end of each shift.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
Replenishment Associate
Bath & Body Works
10.2019 - 10.2022
- Added inventory to shelves, racks, bins and displays according to restocking procedures.
- Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
- Created attractive and eye-catching displays and end caps to promote specific stock to customers.
- Cleaned and organized sales and stock areas.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Barista Shift Lead
Kaffee Kiosk
06.2020 - 02.2023
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Assistant Manager
ColdStone Creamery
05.2019 - 11.2019
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
High School Diploma -
Magic City Campus
Minot, ND03.2020
Skills
- Customer Service
- Complaint Resolution
- Shift Scheduling
- Safe Food Handling
- Inventory Management
- POS Systems
- Shop Opening and Closing
- Verbal and Written Communication
- Coffee Shop Operations
- Backroom Stocking
- Time Management
- Cash Handling
Timeline
Barista Shift Lead
Kaffee Kiosk
06.2020 - 02.2023
Replenishment Associate
Bath & Body Works
10.2019 - 10.2022
Assistant Manager
ColdStone Creamery
05.2019 - 11.2019
Cleaning Technician
Five Star Cleaning Services
02.2016 - 02.2023
High School Diploma -
Magic City Campus