Skyler Rich
Marysville,OH
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food and Consumables Team Lead
Walmart
10.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as role model for team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Hardlines Team Lead
Walmart
01.2022 - 02.2023
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Order supplies
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Managed inventory flow to meet inventory turn goals.
- Provided exceptional customer service to drive satisfaction.
Academy Team Lead- Front End
Walmart
02.2021 - 01.2022
- Delivers training to various levels of leadership through different modalities (Zoom, Virtual Reality etc.), supporting associate communities through classroom training and communication through technology
- Supervises associates in their area of responsibility by assigning duties, communicating goals, providing feedback and follow-up, monitoring performance, teaching, and supporting company policies and procedures and ensuring compliance
- Recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Prepared and maintained training materials, training schedules, and documentation to conduct training for key personnel.
Academy Coordinator
Walmart
10.2020 - 02.2021
- Performs administrative and clerical tasks by answering phone calls and forwarding as needed, providing information, and taking and recording messages
- Scheduling appointments; providing information or documents to others
- Helping resolve training participant issues
- Engaging and supporting upper levels of leadership through escalation of questions or concerns
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or associate performance
- Utilized Microsoft Word, Excel, PowerPoint and Outlook
OTC Department Manager
Walmart
09.2020 - 10.2020
- Maintains OTC area in accordance with company policies and procedures by properly handling claims and returns, zoning area, arranging and organizing Merchandise, identifying Shrink and damages, and ensuring safe work environment
- Receives and stocks Merchandise and organizes and maintains backroom by following company safety, cleaning, operating procedures, utilizing equipment properly, setting up displays, maintaining modular integrity, receiving, sorting, staging, and delivering merchandise, and completing paperwork logs, and other documentation
- Supports achievement of financial goals by maintaining Customer Inventory Flow and SWAS Planning.
Education
High School Diploma -
Marysville High School
Marysville, OH05.2020
Skills
- Customer Service
- Merchandising
- Inventory Audits
- Training and Development
- Public Speaking
- Diversity and Inclusion
- Scheduling
- Sterilized Inventory
- Excel
- Coaching and Mentoring
- Performance Improvement
Certification
- Food Safety Manager, National Registry of Safety Professionals - 04/24/2024 - 04/24/2029
Timeline
Food and Consumables Team Lead
Walmart
10.2023 - Current
Hardlines Team Lead
Walmart
01.2022 - 02.2023
Academy Team Lead- Front End
Walmart
02.2021 - 01.2022
Academy Coordinator
Walmart
10.2020 - 02.2021
OTC Department Manager
Walmart
09.2020 - 10.2020
High School Diploma -
Marysville High School