SKYLER SCHUERGER
Herriman,UT
Summary
Energetic and reliable professional with strong background in team coordination and customer service. Possesses deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
Wendy’s
Herriman, UT
10.2024 - Current
- Supervised daily operations to ensure compliance with safety and quality standards
- Managed cash tills and safe deposits
- Trained and mentored new employees on operational procedures and customer service excellence
- Implemented process improvements that enhanced efficiency and reduced operational bottlenecks
- Managed inventory levels, ensuring timely restocking and minimizing waste
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty
- Monitored team performance metrics, providing feedback to drive continuous improvement
- Collaborated with management to develop strategies for achieving business goals and objectives
- Exercised composure under pressure and in escalated customer service scenarios.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Tracked receipts, employee hours, and inventory movements.
- Excelled in every store position and regularly backed up front-line staff.
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Cross-trained in multiple positions within the store as needed.
- Handled customer complaints in a professional and courteous manner.
- Placed orders into POS systems and handled cash and credit transactions.
- Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
- Restocked shelves with merchandise throughout shift.
- Followed health department regulations for handling food products properly.
- Packaged and labeled to-go and delivery orders for pickup.
- Maintained knowledge of store menus to advertise promotions and limited-time offers.
- Cleaned and sanitized store restroom areas and stalls.
- Trained new employees regarding company policies and food preparation procedures.
- Cleared and bussed tables and mopped lobby floors during closing times.
- Processed payments accurately and efficiently using the point-of-sale system.
Janitorial Cleaner
Salt Lake County
Herriman, UT
01.2024 - 10.2024
- Disinfected and cleaned bathroom areas, refilling dispensers.
- Wiped, dusted, and polished surfaces, including handrails, walls, and counters.
- Accurately completed tasks assigned within specified timeframes.
- Safely handled cleaning chemicals to comply with guidelines and procedures.
- Followed established guidelines for cleaning windows, walls, floors and other surfaces.
- Stocked individual rooms and common areas with proper supplies.
- Conducted regular inspections of building areas such as restrooms, hallways, stairwells, lobbies.
- Interacted professionally with employees and clients.
- Demonstrated ability to operate cleaning equipment and use of appropriate cleaning products.
Student Sweeper
Jordan School District
Herriman, UT
08.2023 - 01.2024
- Proficient in using a variety of cleaning equipment and supplies.
- Cultivated strong communication skills while interacting with customers and coworkers.
- Adapted quickly to changing work environments and schedules.
- Applied knowledge of safety protocols to ensure the workplace was hazard free.
- Demonstrated ability to handle multiple tasks with minimal supervision.
- Performed detailed cleaning of bathrooms, floors, walls, windows, carpets and furniture.
- Followed established procedures for proper disposal of waste materials.
- Operated vacuum cleaners, mops, buffers and other related machinery safely.
- Developed an organized approach to completing daily duties efficiently.
- Provided assistance in moving furniture as needed for special events or repairs.
- Maintained cleanliness of all common areas such as lobbies, hallways, stairwells and elevators.
- Assisted in setting up or breaking down rooms for meetings or special occasions.
- Swept and mopped floors and vacuumed carpets.
- Restocked supplies such as paper towels, toilet paper and soap throughout assigned locations.
- Disinfected all areas of the facility using approved chemicals according to safety protocols.
- Sanitized and cleaned equipment and surfaces with solvents.
Education
High School Diploma -
Aims Community College
Greeley, CO07-2025
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Opening and closing procedures
- Handling customer complaints
- Energetic and enthusiastic
- Training and mentoring
- Team development
Certification
- Culinary 1
- Baking and Pastry
- Food handlers
- Servsafe manager
- Animal Behavior and Welfare
- Agriculture biology
LANGUAGES
American sign language - Conversational - My best friend’s deaf mom
Welsh - Conversational - Duolingo
Spanish - Beginner - Through coworkers
Timeline
Shift Manager
Wendy’s
10.2024 - Current
Janitorial Cleaner
Salt Lake County
01.2024 - 10.2024
Student Sweeper
Jordan School District
08.2023 - 01.2024
High School Diploma -
Aims Community College
Awards & Honors
Culinary I
Culinary II
Baking and Pastry
Prostart Restaurant Management
Servsafe Manager
Agriculture-Biology
Animal Behavior and Welfare
Advanced CPR
Basic Life Support