Skyler Taylor
Burlington,NC
Summary
Dynamic professional with a proven track record in customer service and team leadership, honed across diverse roles from Starbucks to technical research at Computer Systems Engineers/Architects. Skilled in data analysis and MS Word, I excel in fast-paced environments, consistently enhancing customer satisfaction and operational efficiency. Achieved a notable increase in team productivity by 20% through effective collaboration and positive attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Seared Chophouse
Laney Cope
Greenville NC, NC
07.2023 - Current
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Served food and beverages to patrons and confirmed complete orders.
- Provided exceptional service to high volume of daily customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Ky Kan Demolition and Handywork
Burlington, NC
05.2021 - Current
- Removed hazardous materials like asbestos and lead-based paint before demolition
- Prevented injuries with correct use of hard hat, safety vest and steel toe footwear
- Used manual tools, power tools and heavy equipment to demolish existing structures
- Communicated with clients, contractors, and other stakeholders throughout project lifecycle
- Sorted recyclable materials from debris for proper disposal or reuse
- Loaded materials into trucks, on trailers, or in dump trucks for removal
- Efficiently disassembled smaller structures using hand tools
- Dissociated cement blocks with jackhammers and drills
- Measured and marked areas for construction work
- Created surface covering compounds by mixing ingredients and solutions
- Removed dirt and waste material and hosed surfaces
Landscaping and Groundskeeping Workers
Taylor Lawn Care
05.2020 - Current
- Clean facilities or sites
- Trim trees or other vegetation
- Prepare chemicals for work application
- Operate grounds maintenance equipment
- Irrigate lawns, trees, or plants
- Dispose of trash or waste materials
Bad Daddies
Romond Pinckney
Greenville , NC
01.2024 - 11.2024
- Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
- Ensured that all safety standards were followed while preparing meals.
- Followed standard recipes and special diet orders to prepare food for customers.
- Reviewed recipes to determine exact measurements and ingredients to create dishes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Stored foods in designated containers and storage areas to prevent spoilage.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Prepared and cooked a variety of meats, seafood, poultry, vegetables, and other food items in broilers, ovens, grills, fryers, and a variety of other kitchen equipment.
Rock Springs Catering
Greenville, NC
09.2022 - 12.2023
- Assisted in planning and executing catering events for various clients
- Served appropriate food portions during buffet service and advised kitchen staff to replenish trays
- Answered guests' catering-related questions during events and addressed complaints
- Prepared serving stations before each event with necessary utensils, plates, napkins, etc
- Delivered food items safely and efficiently using company vehicles or personal transportation, when required
- Cleaned and sanitized equipment, utensils, and work areas to maintain health and safety standards
- Broke down event spaces after completion of events
Donut Maker
Krispy Kreme
Burlington, NC
06.2023 - 08.2023
- Avoided waste through stock rotation and correct portioning
- Maintained produce freshness, monitoring and adjusting storage temperatures
- Cleaned fruits and vegetables to prepare for cooking and serving
Outback Steakhouse
Tyler Edwards
Burlington, NC
01.2023 - 06.2023
- Maintained a clean and organized work area throughout shift operations.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Effectively multitasked within a fast-paced environment.
- Helped train new food runners, and share best practices and operational knowledge.
- Relayed orders to the bar and kitchen by quickly and accurately recording guest selections, and notifying servers.
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
Barista
Starbucks
10.2020 - 06.2021
- Prepare food and all drinks sold at Starbucks
- Basic cleaning and housekeeping in store
- Process sales or other transactions
- Set up merchandise displays
- Review laws or regulations to maintain professional knowledge
- Answer customer questions about goods or services
- Recommend products or services to customers
- Greet customers, patrons, or visitors
- Gather customer or product information to determine customer needs
Sales Associate
Rue 21
08.2020 - 09.2020
- Process sales or other transactions
- Set up merchandise displays
- Review laws or regulations to maintain professional knowledge
- Answer customer questions about goods or services
- Recommend products or services to customers
- Greet customers, patrons, or visitors
- Gather customer or product information to determine customer needs
Summer Science Research Program
Computer Systems Engineers/Architects
06.2019 - 07.2019
- Provide technical support for software maintenance or use
- Conduct research to gain information about products or processes
- Identify information technology project resource requirements
- Collaborate with others to determine design specifications or details
- Coordinate project activities with other personnel or departments
- Test computer system operations to ensure proper functioning
Summer Research Science Program
Computer Systems Engineers/Architects
06.2018 - 07.2018
- Identify information technology project resource requirements
- Analyze security of systems, network, or data
- Conduct research to gain information about products or processes
- Collaborate with others to determine design specifications or details
- Coordinate project activities with other personnel or departments
- Test computer system operations to ensure proper functioning
Education
Associate of Applied Science - Building Technoligy
Pitt Community College
Greenville, NC12.2025
Skills
- Positive attitude
- Team leadership
- MS Word
- Data analysis
- Word processing
- Customer service
Languages
English, Native
Affiliations
- Clothing Brand ambassador
- Social Media Influencer
- Fitness and Lifestyle advocate
- Cooking
Certification
- Demo and landscaping work
Languages
English
Full Professional
Timeline
Bad Daddies
Romond Pinckney
01.2024 - 11.2024
Seared Chophouse
Laney Cope
07.2023 - Current
Donut Maker
Krispy Kreme
06.2023 - 08.2023
Outback Steakhouse
Tyler Edwards
01.2023 - 06.2023
Rock Springs Catering
09.2022 - 12.2023
Ky Kan Demolition and Handywork
05.2021 - Current
Barista
Starbucks
10.2020 - 06.2021
Sales Associate
Rue 21
08.2020 - 09.2020
Landscaping and Groundskeeping Workers
Taylor Lawn Care
05.2020 - Current
Summer Science Research Program
Computer Systems Engineers/Architects
06.2019 - 07.2019
Summer Research Science Program
Computer Systems Engineers/Architects
06.2018 - 07.2018
Associate of Applied Science - Building Technoligy
Pitt Community College
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