Seth Malley
Wilson,WY
Summary
Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs cultivated by 16 years of automotive experience.
Overview
19
19
years of professional experience
Work History
Service and Parts Manager
Rocky, Mountain Yeti
Jackson, WY
08.2020 - Current
- Oversee service technicians, service advisors, and parts associates
- Dispatch work according to shop flow
- Create and maintain customer relationships
- Create yearly training plans for employees
- Forecast individual and department goals
- Perform quality control to ensure fixed first visit standards are met
- Maintain a safe work environment
- Create parts requisitions including price and availability
- Order parts needed for repairs
- Perform inventory counts
- Maintain fast moving parts
- Pull orders and create shipments
- Track and approve purchase orders from vendors.
Lead Automotive Technician
Rocky Mountain Yeti
Jackson, WY
08.2012 - 08.2020
- FCA level 3 certified
- Diagnosis and repair vehicles to dealership standards
- A entively listen to customer service needs to repair the vehicle right the first time.
Used Car Technician
Carmax
Roseville, CA
02.2006 - 07.2012
- Performed used vehicle inspections
- Performed diagnostics and repaired components and systems
- Trained new Technicians.
Education
High School Diploma -
Wyotech
2005
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John F. Kennedy High School
2003
Skills
- POS systems operations
- Staff Training
- Customer Relations
- Operations management
- Purchasing oversight
- Improving customer satisfaction
- Stock management
- Negotiation
- Staff Management
- Business planning
Timeline
Service and Parts Manager
Rocky, Mountain Yeti
08.2020 - Current
Lead Automotive Technician
Rocky Mountain Yeti
08.2012 - 08.2020
Used Car Technician
Carmax
02.2006 - 07.2012
High School Diploma -
Wyotech
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John F. Kennedy High School
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