Stavros Badzik-palmer
Waterloo,IA
Summary
Dynamic Parts Service Manager and CDL Truck Driver with a proven track record at AutoZone, enhancing customer satisfaction and streamlining operations. Expert in inventory management and customer service, I've significantly improved sales revenue and operational efficiency. Skilled in navigating complex supply chains and fostering strong vendor relations, my approach has consistently delivered results above expectations. Focused [Job Title] well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering [Number] years of progressive experience in field. Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Diligent [Job Title] proficient in working both independently and collaboratively to promote productivity and establish valuable customer relationships. Bringing [Number] years of experience, superior attention to detail and advanced technical skills. Adept at managing open communication and delivering exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Parts Service Manager
AutoZone
Waterloo, IA
12.2023 - Current
- Assisted in the development of annual budgets for the parts department by analyzing historical data and projecting future requirements based on anticipated demand patterns.
- Ensured compliance with relevant industry regulations by keeping abreast of changes in legislation and implementing necessary updates to departmental processes.
- Organized regular promotional events and special offers to drive increased sales activity within the department.
- Collaborated with service technicians to quickly diagnose issues and source required replacement parts, minimizing vehicle downtime for customers.
- Conducted regular audits of inventory levels to identify slow-moving or obsolete items, implementing strategies to liquidate excess stock or return it to suppliers when necessary.
- Streamlined the ordering process for better accuracy and faster turnaround times, resulting in improved customer experiences.
- Maintained a clean, organized workspace conducive to efficient operations while demonstrating professionalism at all times.
- Developed a strong working knowledge of the full range of products carried by the company, enabling the provision of accurate information and recommendations to customers.
- Enhanced customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Provided exceptional customer service by resolving complaints promptly and professionally, maintaining a high level of overall satisfaction among clients.
- Increased sales revenue by identifying opportunities for upselling additional products or services during customer interactions.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
- Diagnosed problems by listening to running vehicles, conducting visual inspections and dismantling systems to inspect internal components.
- Replaced and maintained headlights, handlebar controls and mufflers for functional or aesthetic reasons.
CDL Truck Driver
Marquardt Skyways
Yankton, SD
11.2022 - 08.2023
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
- Effectively utilized GPS and navigation tools to optimize delivery routes, improving overall efficiency in daily operations.
- Achieved timely deliveries by planning efficient routes and adhering to schedules.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Collaborated with dispatchers to optimize delivery schedules, maximizing efficiency in daily operations.
- Upheld strict adherence to federal regulations regarding hours of service, ensuring legal compliance at all times.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Safely navigated various weather conditions and road hazards, prioritizing the safety of cargo and fellow motorists.
- Coordinated with warehouse personnel to ensure secure handling of cargo throughout the transportation process.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Adjusted driving techniques based on traffic patterns, reducing delays in delivery times while maintaining safety standards.
- Verified contents of inventory loads against Bills of Lading.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Completed regular maintenance checks on the truck to prevent breakdowns and reduce downtime.
- Implemented time management skills to balance multiple deliveries within tight deadlines without compromising quality or safety.
- Reduced fuel consumption with strategic route planning and conscientious driving habits.
- Demonstrated flexibility by adapting to changing client needs or unexpected situations while maintaining professional composure.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Managed proper loading and unloading of cargo, adhering to weight limits and securing loads for safe transport.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Developed strong relationships with clients through consistent communication and timely updates on delivery status.
- Enhanced customer satisfaction by maintaining professionalism during pick-ups and dropoffs.
Truck Driver
Yugo Express
Waterloo, IA
02.2021 - 10.2022
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Maximized load safety by balancing, securing, and weighing products.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Verified contents of inventory loads against Bills of Lading.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Monitored and managed fuel consumption and expenses for management reporting.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
Education
GED -
Norco High School
Norco, CA07.1990
Skills
- Shipping and receiving
- Warehouse Operations
- Forecasting abilities
- Warranty Administration
- Lean principles
- Ordering parts
- Customer Service
- Improving customer satisfaction
- Customer Relations
- POS systems operations
- Forklift Operation
- Purchasing strategies
- Operations Management
- Invoice Processing
- Inventory Restocking
- Inventory Management
- Performance Improvement
- Supply Chain Coordination
- Inventory Auditing
- Stock management
Timeline
Parts Service Manager
AutoZone
12.2023 - Current
CDL Truck Driver
Marquardt Skyways
11.2022 - 08.2023
Truck Driver
Yugo Express
02.2021 - 10.2022
GED -
Norco High School