Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skyler Williams

Gloversville,NY

Summary

Experienced with veterinary office procedures and client care. Utilizes excellent communication and organizational skills to facilitate smooth operations. Knowledge of medical terminology and record-keeping ensures accurate and efficient practice management.

Overview

8
8
years of professional experience

Work History

Patient Service Representative

Burnt Hills Veterinary Hospital
04.2025 - Current
  • Coordinated patient appointments, enhancing scheduling efficiency and reducing wait times.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Used Ezyvet to schedule appointments.
  • Balanced deposits and credit card payments each day.

Server

Amicis
12.2017 - 12.2024
  • Welcomed and seated guests, ensuring a positive first impression of dining experience.
  • Trained new hostesses on protocols and customer service standards to enhance team performance.
  • Monitored dining area for cleanliness and ambiance, contributing to overall restaurant atmosphere.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Meter Reader

Cor Tech/ Dominion Energy
03.2022 - 08.2022
  • Conducted accurate meter readings to ensure proper billing and service integrity.
  • Implemented safety protocols during on-site inspections to minimize risks and maintain compliance.
  • Attended safety meetings and took part in safety awareness trainings and programs.

Education

Associate - Veterinary Assistant

Penn Foster College
Scottsdale, AZ
11-2025

High School Diploma -

Kings Fork High School
Suffolk, VA
06.2020

Skills

  • Customer service
  • HIPAA compliance
  • Appointment scheduling
  • Payment collection
  • Medical terminology
  • Electronic health records
  • Money handling

Timeline

Patient Service Representative

Burnt Hills Veterinary Hospital
04.2025 - Current

Meter Reader

Cor Tech/ Dominion Energy
03.2022 - 08.2022

Server

Amicis
12.2017 - 12.2024

Associate - Veterinary Assistant

Penn Foster College

High School Diploma -

Kings Fork High School

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