Skyler Coursey

Austin

Summary

Professional with strong background in golf operations and customer service. Adept at managing daily activities, coordinating events, and ensuring smooth operations. Known for effective team collaboration and adaptability to changing needs. Skilled in inventory management, scheduling, and providing top-notch guest experiences. Reliable, results-driven, and focused on achieving operational excellence.

Overview

years of professional experience

Work History

Golf Operations Assistant

Austin Country Club

03.2023 - Current

Assisted golfers in understanding the rules and regulations of the course.
Maintained accurate records of daily play and golf cart usage.
Greeted guests upon arrival to ensure a positive experience.
Delivered exceptional guest service, creating a welcoming atmosphere for all visitors to the golf facility.

Supervisor

Costco Wholesale Corp

04.2014 - 02.2021

Resolved customer complaints and adjusted policies to meet changing needs.
Complied with company policies, objectives and communication goals.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Established and enforced clear goals to keep employees working collaboratively.

Education

Some College (No Degree) -

Austin Community College, Austin, TX

High School Diploma -

Vista Ridge High School, Cedar Park, TX

06.2010

Skills

Golf Operations
Product and Service Knowledge
1 Year of Caddying Experience
Experience in Leadership

Organizational Skills
Conflict Resolution
POS System Operation

Affiliations

Enrolled in the PGA Program
Passed the qualifying level test (PAT)
Qualified Caddying experience
Lead trainer for the outside services team

Timeline

Golf Operations Assistant - Austin Country Club

03.2023 - Current

Supervisor - Costco Wholesale Corp

04.2014 - 02.2021

Vista Ridge High School - High School Diploma,

Austin Community College - Some College (No Degree),