Summary
Overview
Work History
Education
Skills
Certification
References
Affiliations
Accomplishments
References
Timeline
Generic

SKYLLAR WELCH

Springfield,MA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Java Rocket
Ottumwa, Iowa
07.2023 - Current
  • Operated cash registers and handled cash and card transactions
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
  • Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
  • Welcomed customers and answered questions regarding menu items and preparation methods
  • Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
  • Performed cash handling duties accurately and efficiently to ensure accurate accounting records
  • Maintained clean and healthy environment by following proper safety and sanitation regulations
  • Provided exceptional customer service by anticipating customer needs before they arise.

Church Intern

The Bridge Church
Ottumwa, Iowa
06.2024 - 08.2024
  • Compiled information into concise reports summarizing progress made towards specific goals or objectives set forth by leadership.
  • Provided administrative support by managing calendars, scheduling meetings and taking minutes during staff sessions.
  • Managed social media accounts for the church by creating content promoting upcoming events and activities.
  • Coordinated with local vendors for event supplies and materials needed for various projects.

Barista

Starbucks
Ottumwa, Iowa
01.2022 - 07.2023
  • Developed extensive knowledge of coffee-making techniques, including espresso extraction, milk steaming, and latte art
  • Utilized problem-solving skills to troubleshoot technical issues with coffee machines or other equipment
  • Trained new baristas on company processes and product preparation
  • Replenished supplies to maintain adequate stock levels
  • Continually updated knowledge on industry trends related to specialty coffees, teas, and products
  • Kept detailed records of sales transactions using POS systems for accurate accounting purposes.

Daycare Student Worker

Cardinal High School
Eldon, Iowa
08.2021 - 05.2022
  • Provided excellent customer service to parents and children in a daycare setting
  • Utilized conflict resolution strategies when needed to deescalate situations between students
  • Developed positive relationships with students, staff, and families through effective communication
  • Observed student behavior and reported any concerns or issues to supervisors immediately
  • Demonstrated strong problem solving skills while responding to emergency situations quickly and calmly.

Education

High School Diploma -

Cardinal High School
Eldon, IA
05.2024

Associate in Arts (A.A.) -

Indian Hills Community College
Ottumwa, IA
05.2024

Ph.D. - Occupational Therapy

Western New England University
Springfield, MA
05-2028

Skills

  • Team Leadership
  • Cash Register Operation
  • New Hire Training
  • Inventory Management
  • Quality control
  • Exceptional customer service

Certification

CPR

References

References available upon request

Affiliations

  • Student Council President
  • Class President
  • Varsity Track
  • Varsity Girls Wrestling

Accomplishments

  • Governors Scholar of Iowa

References

References available upon request.

Timeline

Church Intern

The Bridge Church
06.2024 - 08.2024

Barista

Java Rocket
07.2023 - Current

Barista

Starbucks
01.2022 - 07.2023

Daycare Student Worker

Cardinal High School
08.2021 - 05.2022

High School Diploma -

Cardinal High School

Associate in Arts (A.A.) -

Indian Hills Community College

Ph.D. - Occupational Therapy

Western New England University

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