Skylyn Cantrell-Coker
Escondido,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Bartender
American Legion Post 149
06.2024 - 04.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Clancy's Pub Pizza and Grill
05.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lead Server
Streets Of New York Pizza
11.2021 - 12.2022
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
Fine Dining Server
Casino Arizona
08.2017 - 06.2021
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Managed sections for smooth flow of guests and orders.
- Rolled silverware, set up tables and polished glassware and silverware.
- Managed guest reservations and seating arrangements to optimize dining flow and minimize wait times.
Education
High School Diploma -
Crown Point High School
Phoenix, AZ06-2017
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Responsible alcohol service
- Cash register operation
- Menu memorization
Timeline
Bartender
American Legion Post 149
06.2024 - 04.2025
Server
Clancy's Pub Pizza and Grill
05.2023 - 11.2023
Lead Server
Streets Of New York Pizza
11.2021 - 12.2022
Fine Dining Server
Casino Arizona
08.2017 - 06.2021
High School Diploma -
Crown Point High School
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