Skylynne Tirotta
North Fort Myers,FL
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Housekeeping Supervisor
Suds In A Bucket LLC
South Bend, IN
03.2021 - 12.2023
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Ensured timely completion of 2 hours per house, leading to increase in positive guest feedback regarding room cleanliness.
- Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
Bartender Shift Manager
Courtyard Marriott
South Bend, IN
07.2020 - 11.2020
- Consistently maintained clean and organized bar area, ensuring compliance with health and safety regulations.
- Contributed to increase in nightly revenue by upselling premium products and suggesting food pairings for various beverages.
- Trained 2 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender Shift Manager
Texas Roadhouse
South Bend, IN
05.2013 - 03.2020
- Enhanced team productivity by delegating tasks and overseeing workflow in fast-paced environment.
- Consistently maintained clean and organized bar area, ensuring compliance with health and safety regulations.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Trained 8 bartenders on mixing techniques, customer service standards, and company policies, ensuring high-quality experience for all guests.
Front Desk Assistant
Jason B. Kaster, D.C
Fort Myers, FL
09.2017 - 07.2018
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about referral services.
- Maintained professional and welcoming front desk area seeing close to 60 patients per day, setting positive first impression for guests.
- Assisted management in maintaining room inventory and coordinating reservations to maximize occupancy rates.
Education
High School Diploma -
Mishawaka High School
Mishawaka, IN05.2013
Skills
- Task Assignment
- Performance Improvements
- Customer Relationship Management
- Customer Service-Focused
- Effective communication
- Time management
- Attention to detail
- Problem-solving abilities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Housekeeping Supervisor
Suds In A Bucket LLC
03.2021 - 12.2023
Bartender Shift Manager
Courtyard Marriott
07.2020 - 11.2020
Front Desk Assistant
Jason B. Kaster, D.C
09.2017 - 07.2018
Bartender Shift Manager
Texas Roadhouse
05.2013 - 03.2020
High School Diploma -
Mishawaka High School