Skyy Brice
Baltimore,MD
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Baltimore
10.2024 - Current
- Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.
- Described menu items to customers and suggested products based on stated preferences.
- Prepared and served hot or cold beverages.
- Received and accurately processed customer payments.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Created complex, hand-crafted beverages based upon customer preferences.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Barista
Starbucks, Barista
Baltimore, Maryland
04.2023 - 06.2024
- Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.
- Described menu items to customers and suggested products based on stated preferences.
- Prepared and served hot or cold beverages.
- Received and accurately processed customer payments.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Created complex, hand-crafted beverages based upon customer preferences.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Managed cash register and processed transactions with accuracy and integrity.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Warehouse Worker
Khols
Edgewood, Maryland
11.2022 - 12.2022
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Investigated any reported problems regarding shipping errors or damages.
- Verified accuracy of incoming shipments against purchase orders.
- Assisted in packaging and labeling of products for shipment.
- Used scanners to track parcel information, condition or receipt.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Inspected damaged goods prior to disposal or return to vendor.
Cashier
Royal Farms
Baltimore, Maryland
08.2021 - 11.2022
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Issued receipts, refunds, credits or change due to customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
Edmondson-Westside High School
Baltimore, Maryland08-2022
Skills
- Performance improvement
- Attention to detail
- Espresso preparation
- Exceptional customer service
- Adaptive and creative
- Team leadership
- Team player
- Speedy and efficient
- Decision-making
- Positive and professional
- Time management
- Team collaboration
- Opening and closing duties
- Quality control
- Solid problem solver
- Workflow management
- Food running
- Clear communication
- Multitasking and organization
- Espresso machine operation
- Problem-solving
- Professional demeanor
- Friendly and outgoing
- Hospitality and accommodation
- Hospitality service expertise
- Cleanliness
- Calm demeanor
- Excellent memory
- Active listener
- Health and safety standards
- Serve customer needs
- Communication
Timeline
Barista
Starbucks
10.2024 - Current
Barista
Starbucks, Barista
04.2023 - 06.2024
Warehouse Worker
Khols
11.2022 - 12.2022
Cashier
Royal Farms
08.2021 - 11.2022
High School Diploma -
Edmondson-Westside High School