Summary
Overview
Work History
Education
Skills
Timeline
Manager

Skylar Williams

Snowflake,AZ

Summary

Knowledgeable with a solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

2024
2024
years of professional experience

Work History

Manager

McDonald's
12.2022 - 12.2023
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed detailed plans based on broad guidance and direction.
  • Established team priorities, maintained schedules and monitored performance.

Cashier/Sales Associate

JCPenney
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Set up new sales displays each week with fresh merchandise.
  • Stocked, tagged and displayed merchandise as required.

Retail Service Specialist

ProVantage Corporate Solutions
08.2022 - 11.2022
  • Coordinated sales floor activities to optimize customer flow and ensure that all shopping areas remained clean, well-stocked, and visually inviting throughout daily operations.
  • Maintained clean, safe, and visually appealing retail spaces aligning with company guidelines and standards for presentation excellence.

Barista/Cashier

Starbucks
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Used POS system to accurately enter orders and process payments.

Education

Cosmetology

Northland Pioneer College
Show Low, AZ

High school diploma -

Snowflake High School
01.2019

Skills

  • Retail Sales
  • Customer service
  • Time management
  • Communication skills
  • Leadership
  • POS
  • Organizational skills
  • Customer Assistance
  • Patience and Empathy
  • Work Ethic and Integrity
  • Cash Handling
  • Cleaning and sanitizing
  • Product restocking
  • Product Knowledge
  • ID Verification
  • Honest and Dependable
  • Reliable and Responsible
  • Cooperative Attitude

Timeline

Manager

McDonald's
12.2022 - 12.2023

Retail Service Specialist

ProVantage Corporate Solutions
08.2022 - 11.2022

Cashier/Sales Associate

JCPenney

Barista/Cashier

Starbucks

Cosmetology

Northland Pioneer College

High school diploma -

Snowflake High School
Skylar Williams