Slava Birak

• Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
• Generated increased sales revenue through effective lead generation and follow-up efforts.
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.

• Stayed up to date on all available new and pre-owned vehicles on lot.
• Consulted with customers to assess needs, determine budget and describe vehicle options.
• Maintained customer satisfaction score of over 4.9 through discovering what was most important to my clients, and then tailoring the solution to their needs.
• Managed pricing negotiations and highly efficient sales processes.

• Implemented sales strategies that established relationships with realtors and CPAs.
• Explained different types of loans pertaining to client situations.
• Explained very technical financial information to applicants in easy to understand language.
• Increased customer satisfaction by resolving issues.

Assisted clients with the entire buying process, from picking out the right vehicle to finalizing all paperwork.

Sold 32.5 units in a single month which was a new dealership record.

"Slava is articulate and knowledgeable, and his ability to listen intently and process that information makes him an effective communicator." - Leo Chau Sales Manager.

Greeted customers and provided excellent customer service, and maintained that high standard of customer service during high-volume, fast paced operations.

Demonstrated integrity and honesty while interacting with guests, team members and managers.

Reported to each shift on time and ready to work.

Got promoted to a supervisor within a year.

He had no practical experience in sales, but proved to be a good student of the process with plentiful ambition. In short time was in the top twenty-fifth percentile of the sales staff with room for growth. - Aaron Hendrickson General Manager

Currently hold the record for most cars ever sold at Hallmark Volkswagen of Cool Springs in one month.

Started off as a temporary hire during a government project the company was doing at Franklin Housing Authority. After the government project was over was one of two people who was given the opportunity to stay with the company and be an assistant to the project managers.

Completed anything and everything that the project managers needed done while building a house from the foundation to the finishing touches before the sale of the house.

Supervised other sub contractors when needed.

Was trusted with a company credit card to go and purchase building materials on a regular basis.

Took orders, bagged food. Closed the dining room.

Was one of the first employees to get a raise at that location. Had a customer email to corporate office about my exceptional customer service.