Sloane Lowery
South Ogden
Summary
I am dependable and very hardworking. I try my very best at my job and try to satisfy each customer that I talk to. I am patient with people and am willing to help them.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
Ogden
04.2022 - 04.2025
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Monitored staff performance to ensure quality standards were met.
- Evaluated employee performance, delivering individualized feedback and praise.
- Resolved customer complaints and reported issues to senior management.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Ensured all safety and sanitation regulations were met throughout the shift.
Barista
Starbucks, Barista
Ogden
12.2020 - 04.2022
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested appealing products.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Receptionist
Ambiance salon
Ogden
01.2019 - 12.2021
- Greeted customers
- Cleaned the salon regularly
- Help customers with finding products for themselves
- Input inventory every month
Youth Development Professional
Boys and Girls Club
Roy
04.2021 - 08.2021
- Maintained records of attendance and other pertinent information about participants.
- Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
- Monitored and cared for youth in carefully controlled environment to promote safety.
- Created a safe environment where youths could express themselves without fear of judgement.
Restaurant Hostess
Union grill
Ogden
11.2017 - 04.2019
- Greeted customers
- Answering phones
- Take people to their tables
- Helped clean tables
Education
Senior in high school -
Bonneville high school
Ogden, UT05.2021
Some College (No Degree) - Marine Biology
Arizona State University
Tempe, AZSkills
- Greet visitors
- Answer telephone calls
- Multitasking
- [Equipment] operation
- Customer relations
- Problem-solving
- Manage files
- Employee training
- Customer service
- Conflict resolution
- Time management
- Problem solving
Timeline
Shift Supervisor
Starbucks
04.2022 - 04.2025
Youth Development Professional
Boys and Girls Club
04.2021 - 08.2021
Barista
Starbucks, Barista
12.2020 - 04.2022
Receptionist
Ambiance salon
01.2019 - 12.2021
Restaurant Hostess
Union grill
11.2017 - 04.2019
Senior in high school -
Bonneville high school
Some College (No Degree) - Marine Biology
Arizona State University