Sloane Saunders
Salt Lake City,UT
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Traffic Management Specialist/Valet
University of Utah Hospital
09.2022 - 05.2023
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
Swim Lesson Coordinator & Swim Team Coach
Orem
04.2022 - 08.2022
- Taught daily swim instruction to students varying in ages and skill levels.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Lead WSI & Lifeguard
Lindon Aquatic Center
09.2020 - 09.2021
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Specialized in private lessons given to special needs students and taught floating techniques and treading water.
WSI & Lifeguard
Lindon Aquatic Center
04.2020 - 09.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
Lifeguard
Lindon Aquatic Center
04.2019 - 09.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
Education
Bachelor of Science - Psychology, Criminology
University of Utah
Salt Lake City, UT05.2026
Associates of Science -
Utah Valley University
Orem, UT12.2022
General Education Diploma -
Pleasant Grove High School
Pleasant Grove, UT05.2022
Skills
- Efficient Service
- Customer Service Excellence
- Maintaining Clean Work Areas
- Safety Training
- Creative Thinking
- Emergency Procedures
- Conflict Resolution
- Safety Awareness
Timeline
Traffic Management Specialist/Valet
University of Utah Hospital
09.2022 - 05.2023
Swim Lesson Coordinator & Swim Team Coach
Orem
04.2022 - 08.2022
Lead WSI & Lifeguard
Lindon Aquatic Center
09.2020 - 09.2021
WSI & Lifeguard
Lindon Aquatic Center
04.2020 - 09.2020
Lifeguard
Lindon Aquatic Center
04.2019 - 09.2019
Bachelor of Science - Psychology, Criminology
University of Utah
Associates of Science -
Utah Valley University
General Education Diploma -
Pleasant Grove High School
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